Best Practices
Pharmacy Essentials to Get Summer Ready
Summer vacations will soon be in full swing. Here are some quick tips to get your pharmacy summer ready!
The RMS Blog
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Clinical Services
Flu Shot Clinics to Build Your Pharmacy Business & Increase Revenue
Flu shot clinics are a great way to support your community, build relationships & grow your pharmacy. Here are some secrets to a successful program.
POS
Infographic: Grow Profit & Improve Cash Flow with Point-of-Sale
Point-of-sale is a key tool for increasing profitability & improving cash flow. This infographic shares 5 easy ways to use your POS system for...
POS
Using Your Pharmacy POS System to Its Full Potential
Are you maximizing your POS? Here are some things our most successful customers do to get the most value from their RMS system.
Marketing
How Marketing Agencies Can Help Pharmacies
Marketing is a business necessity but it's not in everyone's wheelhouse. That's why marketing agencies exist! Here's how they can help you succeed.
POS
Creating an Outstanding Customer Experience Through Point-of-Sale
For every facet of the customer experience, there are multiple ways to make it amazing, one being point-of-sale. Here’s how.
Technology
Pharmaself24: A New Era in Prescription Pickup
Meet Pharmaself24, a flexible solution for pharmacies looking to offer more convenient pickup options for their patients.
Best Practices
Key Concepts for Managing Organizational Change in Your Pharmacy
Organizational change can be difficult for your staff to adapt to. Here are 3 ways you can help ease their pain and make the transition painless.
Is Your Pharmacy POS Doing These Things?
Sales aren't at the core of pharmacy business. But that knowledge doesn’t always get applied to the products and services available to the industry.
Best Practices
All About Pharmacy Marketing
In pharmacy, marketing spans many different categories far beyond traditional advertising.
POS
RMS Announces Expansion to New Retail Sectors
RMS has announced the launch today of a new suite of products built for natural products retailers and grocery stores.
POS
Rules for Profitable Customer Loyalty
The only way that loyalty programs become revenue generators, not cost centers, is when you create a multi-faceted program built from these key...
POS
Top Reasons to Buy a New Pharmacy POS System
One question we pharmacies is why they are looking for new POS. There are a variety of reasons, but most of them distill down into one of these...
POS
What You Need to Know About Credit Card Surcharges
Are you placing a surcharge on credit card transactions? Many retailers have added surcharges to combat credit card fees. Here's what you should...
Cash Flow
5 Ways to Improve Cash Flow Using Your Point-of-Sale
Here are 5 quick tips on how to better manage your cash flow woes and reduce your financial stress using your point-of-sale system.
Best Practices
8 Things You Shouldn't Be Doing As A Pharmacy Owner
What are common things that waste your time & destroy your productivity? If you’re not sure where to start, here are some easy “To Don’ts” to think...
CLIMB
5 Great Tips from Dr. Lisa Faast
For a clearer picture of the opportunities, changes, and challenges pharmacies can anticipate this year, we went to the one and only, Dr. Lisa Faast.
POS
This Might Be the Most Important Thing Your Point-of-Sale System Does
See why this one, most important feature of point-of-sale can change the way your pharmacy does business for the better.
Best Practices
Boost Your 2023 With These Pharmacy POS Tips!
Start your pharmacy off on the right foot this year with these 3 point-of-sale inventory and reporting tips.
Best Practices
How New Year's Resolutions Can Lead to More Pharmacy Traffic
Help your patients meet their health and wellness goals. These strategies can help your pharmacy start the year with more traffic and sales.
Holidays
Happy Holidays from RMS
We are grateful for our amazing customers and appreciate the opportunity to help pharmacies grow with point-of-sale this holiday season - and every...
Customer Care
How Can a Vaccine Program Elevate Your Pharmacy?
A well-implemented vaccine program can drive business, elevate patient care and grow your bottom line. Here's how.
Best Practices
Quick Tips on Running Promotions in Your Pharmacy
'Tis the season to run some sales and close out the year strong! Here are some tips for making your promotions successful this holiday.
Best Practices
All About Efficiency: 2 Time-Saving Point-of-Sale Features
It's time to implement some time-saving, efficiency-improving processes in your pharmacy. Learn about 2 new point-of-sale based options from RMS.
Best Practices
Giving Tuesday and Beyond: Charitable Giving for Pharmacies
Charitable giving is a great way to give back to the community that supports your business, create good will and drive traffic to your pharmacy.
Profitability
How to Make the Most of Small Business Saturday
Is your pharmacy ready for Small Business Saturday this year? Here are some tips to make the most of the day.
Best Practices
How to Have the Best Pharmacy Team Meetings
Meetings are just as important in a pharmacy or retail setting as they are in a corporate environment. However, the logistics might be a little...
POS
5 Decisions to Prepare for Your Pharmacy's Busy Season
As we dive into winter, there are many considerations for your pharmacy to maximize profits and maintain great customer experiences. Here's our top 5.
How to Make Pharmacy Home Delivery Crazy-Easy
Delivery is becoming less and less of an optional service for pharmacies to offer. What once was convenience will now be considered essential.
Front End
The Psychology of Retail Product Placement
How does retail product placement influence consumer buying habits? Check out our deep dive into the psychology behind it.
Clinical Services
How to Choose the Right Clinical Services for Your Pharmacy
The fear of missing out is real when choosing the right clinical services for your pharmacy. Here are some FOMO-busting tips to ease the process.
Best Practices
5 Ways to Prioritize Mental Health in Your Pharmacy
The overall health of your business relies on the mental wellbeing of you & your team. Prioritize mental health in your pharmacy with these 5 tips.
Best Practices
Key Questions for Contingency Planning in Your Pharmacy
Severe weather can impact your pharmacy operations at any time. The winter season is a good time to evaluate what preparedness plans you have in...
Best Practices
Why & How to Implement An Active Recovery Program in Your Pharmacy
Learn how to project a professional and reliable image by keeping your shelves and displays clean, neat and well stocked.
Front End
Grade and Optimize Your Pharmacy's Image
Is your pharmacy's image drawing customers in or scaring them away? Here are some key factors you should be paying attention to.
Best Practices
Is Your Pharmacy Adapting to the Edge of Chaos?
No one wants total chaos. But the sweet spot where a business really thrives is right at the edge of chaos. The edge of chaos is where the magic...
Front End
How to Prepare Your Pharmacy for Back-to-School Season
Summer = out. School = in. Is your pharmacy ready? Use these tips to make your pharmacy a destination this back-to-school season!
Best Practices
Fun with Pharmacy Front End
Embracing your pharmacy's front end opens the door to making your pharmacy a true destination.
Best Practices
Is It Time for an RMS System? Here’s How to Know if You’re Ready to Make the Leap.
How can you tell if your POS is good enough? Here are some of the most common reasons pharmacies make the leap to implement an RMS point-of-sale...
Best Practices
4 Tips to Make Pharmacy Conference Inspiration a Reality
How do you get out of the rut and find the motivation you need to act on great inspiration? Here are 4 of our favorite motivational tips.
Best Practices
Tips for Finding Content To Grow Your Pharmacy
There are a lot of great resources for pharmacy businesses. Which is great. But where do you start looking for the next best thing to help you grow?
eCommerce
A Pointed Look at Pointy from Google
Want to help customers find your pharmacy when they search for stores or products near them? Pointy from Google might just be your solution!
Best Practices
Pharmacy Industry Trends Worth Noting
Here are 3 of the top trend-conscious takeaways to help you narrow your focus at this year's upcoming pharmacy industry conferences.
Best Practices
Your Pharmacy Show To-Do List
Make the most of your time at trade shows this season. Use this handy checklist to prep, schedule and navigate each show.
Innovation
The Evolution of Pharmacy
Pharmacy has evolved dramatically over the years, with the present market being the most competitive yet. How are successful pharmacies adapting?
Customer Loyalty
Don't Be Afraid of Drug-Induced Nutrient Depletion
A drug-induced nutrient depletion program adds immense value for your patients and to your bottom line. Here's why you shouldn't be afraid to start...
Best Practices
A 10 Step Plan to Choosing the Right Pharmacy Point-of-Sale System
If you're thinking about a new pharmacy POS, it can be hard to know you’re making the right decision. Use these 10 steps to choose your best system.
Best Practices
How to Build Sustainable Home Delivery in Your Pharmacy
A successful delivery program relies on more than prescription sales. Make a plan to keep delivery useful, efficient and, if at all possible,...
Best Practices
Avoiding the Pitfalls of a Static Front End
If your front end never changes, your front end isn’t going to reach its potential. The products you carry should be specific to customer needs.
Customer Care
Remote Patient Monitoring Questions Answered
If you’re on a quest to expand your non-prescription revenue, remote patient monitoring should be on your short list of pharmacy-based services.
Best Practices
No Front End? These Retail Services Work in Any Pharmacy
Regardless of pharmacy size, location and model, there are retail-based services that you can offer to improve patient outcomes and your bottom line.
Best Practices
3 Key Focus Areas for Mental Health Awareness Month
For pharmacy professionals, wellness is not only care for self, but care for patients and teams.
Best Practices
Optimizing Clinical Services in Your Pharmacy
It’s more important than ever to cultivate non-prescription revenue. One way to do that is through your front end. Another way is clinical services.
Best Practices
Choosing the Right Buying Group Relationship
Do you have the right buying group relationship? With so many options out there, how do you pick the one that will offer your pharmacy the best...
Best Practices
Protecting Your Pharmacy's Most Valuable Asset
Do you know who your top performing pharmacy employees are? More importantly, do you do anything with that knowledge?
POS
What Is 'NutriButler' and Why Should You Care?
Supplement recommendations are a great addition to patient care initiatives and create a customer experience that goes beyond in-pharmacy...
Best Practices
When, Why and Where to Measure ROI in Your Pharmacy
Return on investment (ROI) isn’t always easy to measure, but when you can you gain access to a whole new level of insight into your pharmacy...
Best Practices
4 Ways to Spring Clean Your Pharmacy
Give spring cleaning a whole new meaning this year by refreshing a few key areas in your pharmacy.
Best Practices
When the Only Factor That Matters is Time
How can you free up more time? You make changes to your most time-consuming activities that might just let you make better use of the time you have.
Customer Loyalty
Luck Has Nothing To Do With a Pot of Gold
Are there areas of your pharmacy business that seem a bit out of your control? Change the narrative and turn a tidy profit with these tips.
POS
Do You Really Have a Pharmacy Point-of-Sale System?
There’s a difference between POS and pharmacy point-of-sale. Everybody has POS of some sort. A place to process transactions. Pharmacy POS means...
Best Practices
Is Cost Plus Drugs Really the Big Bad Wolf?
Many pharmacy industry experts have weighed in on Cost Plus Drugs to figure out what this new competition will mean for local pharmacies.
POS
Pharmacy POS Can Pay For Itself. Here's How.
Pharmacy POS is valuable, but it should also pay for itself. Not just over the long term, but in measurable ways that you can see.
Best Practices
What's Up With Pharmacy Receipts?
What should be on a receipt? There's a happy medium between a 5ft receipt and delivering the absolute minimum. Here are some rules for useful...
POS
Your Comprehensive Guide to In Person Pharmacy Shows
In person pharmacy industry events are back in 2022. Bringing with them lots of great opportunities to learn, network, and maybe even make some...
Inventory
Don’t Fall in Love with Your Inventory
No matter how many SKUs you carry in your pharmacy, your front end can be a profit center if you manage it properly. The key? Never get too attached.
Innovation
Find Success in Your Pharmacy by Embracing Change
The pharmacy industry has seen rapid change over the past several years. One must adapt to stay afloat. Here are our best tips for doing just that.
Innovation
A Few Things We’re Looking Forward to in 2022!
Get excited; big things are happening in 2022! Here's a list of things we can't wait for.
Best Practices
Your Pharmacy Front-End Isn’t Dead. Here’s How We Know.
Have you given up on your front end? Many pharmacies have, or are thinking about doing so. We're here to tell you why that's a mistake.
Payment Processing
What Credit Card Processing Features Really Matter in Your Pharmacy?
The world of credit card processing is full of crazy terms that probably make you scratch your head and wonder, 'Do I need this?' Here's what we know.
CLIMB
Redefining Pharmacy Success
You don’t have to summit to succeed. We met with climber/physician Dr. Emily Johnston who gave us her unique take on failure and how she defines...
Holidays
We Made a List. Now All You Have to Do Is Check It Twice!
'Tis the season to be jolly...and prepared! Here's our short list to help get your pharmacy ready for the holidays.
Profitability
Drive Traffic to Your Pharmacy With This Simple Cost-Free Idea
Driving traffic to your pharmacy doesn't have to be gimmicky or spendy! In this blog, we discuss how to become a community destination this holiday...
Training
How to Build (and Keep) the Best Pharmacy Team
Do you have a turkey working for you, hampering productivity and negatively impacting your company culture? Here's how to fix that.
Best Practices
How to Crush It in Your Pharmacy This Holiday Season
Is your pharmacy ready for the holidays? Here are our top tips for getting your pharmacy ready to take on the crowds.
Customer Loyalty
7 Next Level Practices for the Best Pharmacy Customer Loyalty Program
We've compiled our 7 best practices for implementing a stellar customer loyalty program in your pharmacy!
eCommerce
Grow Your Pharmacy Business with RMS and GiftYa
Whether your have an existing gift card program in your pharmacy or not, RMS' partnership with GiftYa can take gifting for your pharmacy to the next...
CLIMB
10 Great Pieces of Pharmacy Content from CLIMB
We’re celebrating a year of CLIMB broadcasts this month! After 12 episodes, we’ve curated a lot of great pharmacy content. Here are our top 10 picks.
Best Practices
Our Top Tips for Pharmacies During Medicare Open Enrollment
Medicare Open Enrollment is right around the corner; is your pharmacy ready? We've compiled our top tips to set you up for success.
CLIMB
What Can a Sports Host, Mountaineer & Motivational Speaker Teach Pharmacies?
We know it sounds like the start to a bad joke, but you'd be surprised what these unlikely guests have to offer your pharmacy!
Customer Care
Follow These Steps to Find Success with Drug-Induced Nutrient Depletion
Drug-induced nutrient depletion counseling is a great way to boost your pharmacy's profits and improve patient outcomes. Here are our top tips for...
Best Practices
5 Actionable Pharmacy Metrics and Why they Matter
CPA and business coach John Marshall joins us to discuss his top metrics for pharmacy success, and how you can take action today!
Profitability
5 Merchandising and Promotional Tips to Increase Pharmacy Sales
With cold and flu season on the horizon, your pharmacy is about to be extra busy. Here are our top tips for making the most of your increased traffic.
Best Practices
4 Important Things to Do in Your Pharmacy After Labor Day
Labor Day marks the end of summer, which means...winter is coming. And flu season. Here are some things you can do proactively to prepare.
Innovation
7 Surprising Ways to Improve Pharmacy Profit and More
Are you at a stalemate in your pharmacy? We've compiled our best solutions to get you out of a rut and push you to think outside of the box!
CLIMB
Lessons on Pharmacy Cash Flow Success
Our August CLIMB session covered success with transparent pricing models. Here are our favorite takeaways.
Customer Care
3 Things That Improve When You Run a Customer-Centric Pharmacy
Implementing a customer-centric business strategy in your pharmacy is the key to long-term success. Here are 3 areas that it can positively impact...
Cash Flow
5 Takeaways on Pharmacy Cash Flow
When running a successful business, mo' money means fewer problems. Craig Robinson is here to give us his short list on long-term cash flow health.
Profitability
These Quick Tips Can Help You Improve Pharmacy Profits
Want more money right now? Here are our top 3 quick fixes to increase your pharmacy's profits today!
Inventory
5 Essentials for Pharmacy Inventory Management
How much attention are you paying to your inventory? Chances are, probably not enough. Here are 5 essentials for managing your pharmacy's inventory.
Cash Flow
Financial Management Tips for Better Pharmacy Cash Flow
Money problems? Don't sweat it. Here are some top tips from Lisa Faast on increasing your pharmacy's cash flow.
POS
Simplified Finelines for Your Pharmacy
An often overlooked component of pharmacy management is product finelines. We've broken them down to make them easier to understand and implement.
Profitability
3 Ways You Can Improve Pharmacy Profitability
Continuing the conversation on profitability, we've compiled a quick 3 ways you can increase your pharmacy's profits today!
Customer Care
Promotions for Your Pharmacy this Fourth of July
Thanks to vaccines, Summer 2021 is shaping up to be a busy one. Is your pharmacy ready? Here's 3 ways you can prepare your pharmacy for the 4th.
Customer Care
These 4 Strategies Can Help Improve Pharmacy Customer Service
Customer service is a central pillar of pharmacy success. Here are 4 tried and true strategies to kick-start your customer care program.
eCommerce
These Statistics Prove Your Pharmacy’s Online Presence is Important
Getting your pharmacy online is more important than ever! But don't just take our word for it. Here are some relevant statistics that back us up.
Training
Building Great Pharmacy Teams Through Leadership and Training
A great team is built from the top down. We met with an industry expert to discuss how proper leadership and training can score you your dream team.
POS
4 Reasons to Love Will Call by RMS
Will Call by RMS was developed with customer-centricity in mind. The best part? It's free for all RMS customers! Here are 4 reasons to love it.
Training
Tips for Healthier, Happier Pharmacy Teams
May is Mental Health Awareness Month, so let's talk employee wellness. Here are some tips for ensuring your team is happy and healthy.
CLIMB
It’s Time We CLIMB – Now on Pharmacy Podcast Network
Our CLIMB webinar series is now available on the Pharmacy Podcast Network! Take CLIMB with you anywhere, so you can tune in on your time.
Profitability
5 Concepts to Improve Pharmacy Profits
Profitability might be our favorite topic (aside from customer-centricity, of course). Here's a compilation of our best profitability CLIMB content.
Efficiency
Why Your Pharmacy Should Decouple Pricing from Receiving
How many times do you touch your inventory during your receiving and pricing process? We think it should only be once. Read on to see why.
CLIMB
Recognizing Excellence in Pharmacy – And How You Can Help
You inspire us! That's why we created the CLIMB Ascenders Program. Together, we can recognize deserving individuals/teams and share their stories.
POS
Pharmacy Point-of-Sale for Knowledge & Empowerment
Having the right software, hardware & training can elevate your employee health, and your bottom line. Here's how to get started today.
POS
Things to Know About Pharmacy Point-of-Sale Integrations
In the market for new systems? Make sure you're not selling yourself short. Here are 4 things to look for when shopping for new technology partners.
Inventory
Inventory Counting Made Easy with Pharmacy Point-of-Sale
Does the thought of inventory counting make your eye twitch? We feel your pain. Here are 9 ways you can use your POS to make the process seamless.
7 Things to Know (and Love!) About RMS + TRC Healthcare
RMS' integration with TRC Healthcare makes counseling your patients on drug-induced nutrient depletion a breeze. Here are 7 reasons why we love it.
Profitability
Increase Your Pharmacy Profits with These Simple Strategies
Now more than ever, pharmacies must have a plan in place to offset high prescription margins. Here are 7 tips to help you get started.
Best Practices
5 Pharmacy Concepts to Improve Profitability and Customer-Centricity
With these 5 tenants, we feel that every pharmacy can improve their profitability and customer-centricity. Here's why.
Best Practices
5 Ways to Sell More Private Label OTC’s In Your Pharmacy
Private label OTC's have a higher profit margin over brand name, which puts more money in your pocket. Here are some tips on how to drive those sales.
Training
Make Training Part of Your Pharmacy Success Plan
Here are 3 areas to focus on as you expand your training programs with the goal of helping every employee excel.
Things to Know About Medication Synchronization Programs
Medication synchronization programs offer many benefits for pharmacy teams and patients. And while medication synchronization doesn’t operate...
Inventory
Inventory Management For Your Pharmacy
One of the most important reports in the RMS system is the Sales & Profit Analysis Report. This is a valuable report for any pharmacy as it helps you...
POS
Why Your Pharmacy Should Have Pharmacy Specific Point-of-Sale
Every pharmacy is a bit different. Some have large retail departments. Offering gifts, grocery items, beauty supplies and more along with their...
Innovation
4 Growth Opportunities for Your Pharmacy (+Resources to Get Started!)
If I asked you to define what “growth” meant for your pharmacy business, what would you say? What would your definition of success be? What triggers...
Clinical Services
What Every Pharmacy Should Know About Clinical Services in 2021
So many activities and interventions that pharmacists perform every day are taken for granted. The fact is that every service a pharmacy offers has...
Best Practices
Steps for Contingency Planning in Your Pharmacy Business
News of the polar vortex and its current condition has been circulating over the past several weeks along with forecasts for a potentially colder,...
New Rules (and a few old ones) for Increasing Pharmacy Sales
Increasing sales is a tall order at any time. Today, it might be more difficult than ever before. That doesn’t mean your pharmacy profitability goals...
4 Things Every Pharmacy Should Do This Year
The resetting of a calendar year has always represented new beginnings. A time to jump start goals and resolve to make the next journey around the...
A Holiday Message From RMS
We’ve never had a holiday season quite like this. Or a year for that matter. And yet, one thing remains the same. Our customers and pharmacy friends...
10 Things for Pharmacies to Know About the Covid-19 Vaccine
This week, the first shipments of Pfizer’s Covid-19 Vaccine are on their way to destinations across the country and the first vaccine recipients are...
How Does Your Pharmacy Manage Unsold Product?
Many retailers get stuck in a negative cycle with their inventory. Storing seasonal goods for next year, ignoring product that isn’t selling, not...
4 Important Things To Do In Your Pharmacy
2020 has offered so many challenges. Personally, and professionally, we’ve all faced situations that we never really could have planned for. Despite...
A Thanksgiving Note from RMS
We are grateful. For the continued support of our RMS family. For the inspiration we receive daily from our wonderful pharmacy customers who show up...
Tips for Your Pharmacy this Holiday Season
This holiday season, traditions are going to look a bit different. Gatherings will be smaller. Families and friends more distant. Still, we try to...
‘Tis the Season for Charitable Giving. Are You Ready to Make the Most of it?
I’m a firm believer that local businesses shape our communities. They create job opportunities, drive tourism spending with unique offerings, and...
Why This Year is the Year For Gift Cards in Your Pharmacy
The Holidays this year are going to be a little different. In the early days of November, we’ve already seen early “Black Friday” sales. Shopper...
Take the Guesswork Out of Running Your Pharmacy
More math. Less guesswork. Wouldn’t that be nice? Not complex mathematical equations. No graphing calculators or advanced statistics. But simple...
Work-Life Balance Means What Exactly?
The concept of Work-life balance is tricky, to say the least. Work-life balance is actually defined as “the amount of time you spend doing your job...
When You Don’t Want To, But You Have To
Motivation can be a tricky thing. It’s not always easy to overcome inertia. To leave comfort zones behind and take a step in a new direction....
Innovation in Your Pharmacy
What does it mean to be “innovative” in pharmacy? For many it may bring to mind pioneering something new. To create something that’s never been done...
Leadership – An Essential Part of Every Pharmacy
Last week, we talked about the concept of care in pharmacy. Something that every pharmacy has always had an abundance of. But even though care is to...
Using Pharmacy POS Technology for the Best Patient Care
Care is at the core of every pharmacy. It takes countless forms and manifests in different ways throughout every customer interaction. This is what...
3 Big Pharmacy Trends
Change in business can come slowly or rapidly, but, eventually, all industries evolve to suit the new needs of their customer base. The same is true,...
Why, and How to Implement a Line Busting Program in Your Pharmacy
Free space is a valuable commodity. One that many businesses don’t have. There’s only so much you can cram into any storefront. Pharmacies often must...
Announcing the CLIMB Virtual Summit, Presented by RMS!
What was the last thing you climbed? Maybe it was a stepladder to change a lightbulb. Perhaps something a bit more ambitious while completing outdoor...
A Quick Podcast and a New Title for Your Reading List
The last couple of weeks, our posts have been all about learning. Something which we take to heart here at RMS. Not just in training on our Pharmacy...
One New Thing To Do Every Day In Your Pharmacy
How do you disseminate information to your pharmacy team? Do you try to catch staff as you can? Have lengthy monthly or quarterly meetings where you...
Why Training Your Pharmacy Staff is the Most Important Investment of All.
One of the most important investments you make in your pharmacy is the investment in team. And not just because it’s expensive to recruit and train...
How Point-of-Sale Can Build Your Pharmacy Brand
Every pharmacy has a brand. Whether it’s actively cultivated or created through general perception, your brand is an important part of your pharmacy...
How to Compete By Differentiating Your Pharmacy
Let’s face it. Any brick and mortar pharmacy deals with a constant elephant in the room these days. Or maybe two or three such elephants. The...
How to Better Manage Inventory with Pharmacy Point-of-Sale
Last week, we talked about using Point-of-Sale Data in your pharmacy. Robust reporting and monitoring of key areas can tell you not only when you...
Using Point-of-Sale Data to Drive Your Pharmacy
Sometimes, we are presented with obvious signs that action is needed. Like when the lawn transitions from slightly unruly to desperately in need of...
Customer Loyalty
Driving Pharmacy Sales Through Unconventional Means
Drive thru and curbside have become bread and butter for pharmacies. As well as for all kinds of retail businesses. Even as stores begin to reopen,...
Efficiency
Keeping it Personal While Keeping Safe in Your Pharmacy
Personal connection has changed over the past few months. Long standing business practices had to be adapted to fit current situations. And what...
The Time Is Now- A Letter from RMS CEO Brad Jones
The Time is Now At RMS, we have always thought of ourselves as a family, one made up not only of employees but also of our customers and business...
4 Important Reminders for Pharmacy Security
The sad reality is that, in the modern business world, retailers like pharmacies are prime targets for criminals looking to undermine digital...
Efficiency
5 Easy Things to Keep Your Pharmacy Running Smoothly
If I said that many pharmacies are really busy right now, it would be a huge understatement. The word “busy” doesn’t even come close to describing...
A Bit of What We All Need
It’s been a little over a month since the staff at RMS headquarters, along with a good portion of the country, transitioned to working remotely from...
Customer Care
New Definitions to Use in Your Pharmacy
There’s a scene in the movie, “The Incredibles 2” where Mr. Incredible is being defeated by his kids’ math textbook. Something to the effect of “why...
New Rules for Pharmacy Curbside Delivery
There’s no surprise that curbside delivery has been a popular topic over the past couple of weeks. We’ve worked with many pharmacies to get solutions...
Changes to The FSA Eligible Products List and What They Mean to Your Pharmacy
Earlier this week, SIGIS members received a letter detailing changes to FSA, HSA and HRA product eligibility, resulting from the recently signed...
Point-of-Sale changes that Can Help You Right Now
Last week I shared an article from Elements Magazine on the 9 things pharmacies should be doing in response to COVID-19. The article offers great...
How Exactly Do I Clean That?
Well, a lot has happened since last week. Last time I posted, I was sitting in my office at the RMS Headquarters. Today, I’m in my home office, on...
A Note From RMS
Disaster preparedness is something I’ve written about before. Mostly in the light of being as ready as possible for natural disasters, inclement...
POS
Let Pharmacy POS Do the Heavy Lifting In Your Pharmacy
The right point-of-sale system with specialized tools can turn those dreaded tasks and difficult processes into something much easier.
Efficiency
Let Pharmacy POS Do the Heavy Lifting In Your Pharmacy
This weekend was moving day for my family. After carefully packing, and organizing the day in my head 100 times, I felt like we were ready to go....
4 Big Reasons to Email Receipts and Statements
The last time you went shopping and received a paper receipt, what did you do with it? Did you carefully fold it, place it in your wallet for...
Best Practices
What Really Did Happen with USP <800> Hazardous Drugs? Join us for a Free Webinar.
Join RMS, and R.J. Hedges & Associates on February 18th at 3pm Eastern to learn more about USP <800> Hazardous Drugs and how it impacts your pharmacy.
Efficiency
Avoid These Common Retail Pharmacy Mistakes
Mistakes are inevitable, and a part of life. All the practice and expertise in the world won’t stop you from hitting a wrong note every once in a...
Customer Loyalty
Shopping For Super Bowl 54 at The Pharmacy
Millions of people will tune in to watch Super Bowl 54 on Sunday. This year, it’s thought that 194 million people will watch the game, spending an...
Are You Consuming Your Pharmacy POS or just Using it?
In recent years, online streaming services like Netflix and Hulu have redefined the way many people consume entertainment. We’ve said goodbye to...
The Experience of Pharmacy POS
If you made any sort of big purchase, like a new car, or a new home, or even a new TV, you’d have expectations of how life after your purchase would...
POS
The Experience of Pharmacy POS
When you make a big purchase, you're not just purchasing something physical. You're also purchasing the experience you expect to have with that item.
4 Questions to Drive Results in Your Pharmacy
Every week when I make the grocery list, I ask my kids if there’s anything they’d like to have around the house. There’s the inevitable list of snack...
A Few Tips to Plan for the Coming Year
It’s that time of year again where we’re all setting goals and thinking about what we could do better in the new year. In business, I wouldn’t...
Happy Holidays from RMS!
T’was the week before Christmas, and all through the halls Everything was stirring, and RMS staff were bouncing off the walls. The break room was...
4 Simple Tasks to Tackle in Your Pharmacy
My kids have been asking me when Winter break starts since the day after Thanksgiving. When will their class party be? When do Uncle and Auntie...
Here’s What to Do with Extra Funds in 2019
I’ve got a full calendar for the last few weeks of December. Dinners with friends, a trip to the zoo for the annual light festival, picking up...
Happy Thanksgiving From the RMS Family
As a little girl, I used to anxiously await the Thanksgiving holiday, pestering my mother to get me to grandma and grandpa’s house as soon as I was...
POS
1 Week to Go. Gear Up For Small Business Saturday In your Pharmacy
Participating in Small Business Saturday can open the door to a lot of good things for your pharmacy. Here's how to get started.
Customer Loyalty
1 Week to Go. Gear Up For Small Business Saturday In your Pharmacy
Anyone else feel like this month has been a little weird? Black Friday and “Pre” Black Friday deals already plaster our news feeds. I haven’t...
Best Practices
Questions for Seeing the Bigger Picture in Your Pharmacy
It's much easier to achieve the right end result when you know what problem you're trying to solve for.
Questions for Seeing the Bigger Picture in Your Pharmacy
If you were given a 1000 piece puzzle, how long would it take you to put it together? What about if you were given no idea what image you are...
Customer Care
4 Questions to Ask About Pharmacy POS Partners
Last month, my kids joined a wrestling team. After breaking up skirmishes in the living room on a daily basis, we decided that if they were going...
Customer Care
Tips and Tricks for the Holiday Season
Halloween may be filled with spooky costumes, scary movies and haunted houses, but to me, Halloween doesn’t have anything on the Holiday Season....
The Benefits of Point-to-Point Encryption in Pharmacy POS
If you’ve talked with your credit card processing representative, or with anyone about credit card services in the last couple of years, it’s likely...
What is Pharmacy Point-of-Sale?
The world of pharmacy point-of-sale is definitely unique. Working in this sector is the quintessential definition of a niche market. I’m often met...
Customer Loyalty
Getting Ahead of the Rush with Pharmacy Point-of-Sale
Do you ever feel like retailers expect us to celebrate all the fall and winter holidays all at once? I’ve barely got a grasp on Halloween and haven’t...
Time for Gift Cards – Pharmacy Point-of-Sale Makes It Easy
I Give up. Summer is definitely over. If the overnight low temperatures and early snow in the mountains of Washington State weren’t enough to...
POS
Why Your Pharmacy POS System Should be as Unique as Your Pharmacy
Pharmacy POS can offer robust integrations with pharmacy system providers, nutrient depletion programs, payment processing solutions, and more.
Why Your Pharmacy POS System Should be as Unique as Your Pharmacy
If someone were to ask you if your pharmacy business could be replaced, what would you say? “Sure, just drop in any old pharmacy in this spot and...
Customer Care
What Happens When You Need Point-of-Sale Support?
We can all think of negative customer service experiences. Times when a brand or company didn’t live up to our expectations or needs. It’s...
Best Practices
Meeting You Where You Are... To Help You Get Where You're Going
Quit worrying over minutia and spend more time on the things that really matter, like your customers.
Best Practices
The End of Summer is Almost Here. Time to Prepare Your Pharmacy for Winter Weather
Working around the weather is never easy, but having a plan in place in advance will help you navigate unexpected events and recover quickly.
Customer Care
The End of Summer is Almost Here. Time to Prepare Your Pharmacy for Winter Weather
It seems like such a short time since Memorial Day celebrations marked the beginning of summer. Suddenly it’s almost Labor Day. How did that happen?...
Are You Doing Enough to Prevent HIPAA Violations?
Every pharmacy is familiar with HIPAA. It’s a fact of doing business in the health care sector and is ingrained in your day to day processes and...
One Foot in Front of the Other
Every day, everyone at RMS gets together for a quick 5 minute meeting. We take turns hosting. Sharing articles, thoughts, and experiences that...
eCommerce
Ecommerce for Your Retail Pharmacy
In 2018, more than 14% of retail sales in the United States were completed via Ecommerce. With 15% growth from the previous year and more growth...
Best Practices
Need Vs. Want. When to Replace Technology in Your Pharmacy
While the answers may not always be right in front of you, asking a few specific questions can help you determine if it really is time to make a...
Need Vs. Want. When to Replace Technology in Your Pharmacy
Earlier this year, I decided to purchase a new bike. A decision which I agonized over probably a bit too much. I couldn’t decide whether I would...
Best Practices
A Sneak Peek at 3 Great Features for RMS Blog Readers
RMS is at RBC Cardinal 2019 debuting a brand new booth and teaching pharmacies about some great new features.
A Sneak Peek at 3 Great Features for RMS Blog Readers
RBC 2019 with Cardinal Health kicked off this week and Thursday is the first day for attendees to visit the Exhibit hall. This year, RMS is...