POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

Implementing Mobile Point-of-Sale in a Retail Pharmacy Environment

Posted by Karen Deckard on Thu, Jan 17, 2019 @ 07:00 AM

Last week we took a look back at the very beginning of the mobile trend in pharmacy point-of-sale. And many of our regular blog readers thought "So what?". If you aren't operating an outpatient pharmacy, how does all that really apply if you aren't trying to run a meds-to-beds program?

As we learned very early on with the release of our EvolutionPOS register, mobile technology didn't just solve a big problem for outpatient pharmacies. It also filled gaps for independent and independent chain pharmacies across the country. In fact, independent pharmacies were some of the first customers to implement mobile technology, taking "cutting edge technology" to a whole new level.

Over the years, we've seen RMS customers use EvolutionPOS and the EvolutionPOSV2 Tablet in many different ways. Here are some of our favorite uses for mobile technology in a retail landscape.

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Tags: pharmacy technology, mobile pharmacy pos, customer service, pharmacypos, OTC, Pharmacy Profitability

Driving Sales in Your Outpatient Pharmacy with Mobile Point-of-Sale Technology

Posted by Karen Deckard on Thu, Jan 10, 2019 @ 07:00 AM

In 2011, pharmacy point-of-sale looked a bit different. There were lots of different options for software functionality, but the general footprint for all systems was pretty much the same. PC, monitor, receipt printer, barcode scanner, signature pad, cash drawer, fingerprint reader and maybe a customer display thrown in. If you wanted to shrink down the footprint or do something different, an all in one system was used to eliminate some of the hardware needs.

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Tags: pharmacy point-of-sale, pharmacy technology, customer loyalty, customer service, Pharmacy Profitability, pharmacy pos

Starting Off the New Year Right in Retail

Posted by Karen Deckard on Thu, Jan 03, 2019 @ 07:00 AM

New Years is generally a time of resolutions and fresh starts. A time for stifling bad habits and creating better ones. It's a really nice concept but we also know that wiping the slate clean isn't reality. And would we really want to even if we could? 

Hopefully in the last year, you saw some successes and positive changes in your pharmacy business. But you might have also hit a few hurdles, had a few false starts or even hit a brick wall or two. And that's okay. Those failures (and successes) are all just history and that it's time to learn from and use as you move forward. 

So how do you put together the ideas you have for the future and all of your business history to create a cohesive business plan for 2019 filled with achievable goals? It's not a simple question but you might be surprised at just how simple finding the answers can be with the right point-of-sale data.

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Tags: pharmacy technology, customer service, pharmacypos, Pharmacy Profitability, employees, pharmacy pos

And a Happy New Year! (Full of Great New POS Features)

Posted by Karen Deckard on Thu, Dec 27, 2018 @ 06:00 AM

It's been a busy year at RMS. As we round out our 20th year in business, we look back at a great list of enhancements, new integrations and added functionalities. Not to mention a growing family of team members that we are incredibly happy to be working with. While too much happened to fit into any one blog post, here's a quick recap of some of our 2018 highlights.

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Tags: pharmacy point-of-sale, pharmacy technology, PCI, EMV, pharmacy credit cards, pharmacy pos

Merry Christmas From All Of Us At Retail Management Solutions!

Posted by Mike Gross on Thu, Dec 20, 2018 @ 07:00 AM

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, mobile pharmacy pos, pharmacy pos

A New Solution to Solve Your Home Delivery Challenges

Posted by Karen Deckard on Fri, Dec 14, 2018 @ 08:00 AM

Do you ever have days where you just don't want to leave the house? I mean most of the time we have to for one thing or another. Work, after school activities, going to the grocery store. But some days, I'll try almost anything I can think of to avoid an extra trip out the door.

If you've ever felt this way then you've already started to make the case for home delivery. No matter what reason a customer might have for not wanting, or not being able, to make the trip to the pharmacy, the convenience offered by home delivery just can't be beat.

But for pharmacies, delivery does offer its own set of challenges. How do you log signatures, track payments, and make it easy for drivers? And what do you do when cell coverage is nowhere to be found in your delivery area? Paper logs aren't ideal but a full mobile till doesn't really fit the bill either.

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Pharmacies: What to do with the last 3 weeks of the year

Posted by Karen Deckard on Thu, Dec 06, 2018 @ 07:00 AM

Yes, you read that title right. We're closing in on the last few weeks of 2018. Well 3 weeks and some change, but we'll round down to allow for at least a few days where we'll hopefully all be munching on cookies and celebrating the season.

And yes, I really do mean that there are a few extra things you can get done before the year end. But don't worry, they won't cut into time set aside for attending holiday parties or spending time with family.

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Tags: pharmacy point-of-sale, pharmacy technology, customer loyalty, OTC, Pharmacy Profitability, pharmacy pos

One Idea That May Drive Sales in your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 29, 2018 @ 07:00 AM

 

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, customer service, Efficiency, Pharmacy Profitability, employees, pharmacy pos

Happy Thanksgiving from RMS

Posted by Karen Deckard on Thu, Nov 22, 2018 @ 06:00 AM

In 2012, the week before Thanksgiving, I posted my very first article for the RMS Blog. Little did I know at the time that this article would be the first of many, and that 6 years later, I'd be sitting down to pen best wishes for another Happy Thanksgiving holiday. And I couldn't be more grateful for the opportunity.

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Tags: pharmacy, pharmacy point-of-sale

A Brand New Integration from RMS and VoiceTech/OmniSys Fusion-Rx IVR

Posted by Karen Deckard on Thu, Nov 15, 2018 @ 07:00 AM

This time of year, it feels like we need reminders for everything. I've got to-do lists covering the entire surface of my refrigerator, holiday events at my kids school to attend, "Friends-givings" to go to, Thanksgiving dinner to plan and cook, and holiday shopping to finish. When I look at my calendar, I can't help but wonder what crazy person took it over and why they thought it would be funny to fill every available day with something to do. And then I remember that crazy person looks a lot like me!

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, prescriptions, pharmacypos, Efficiency

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.