The Retail Management Solutions Point-of-Sale Point-of-View

Active Recovery - Steps For Successful Inventory Management in Your Pharmacy

Posted by Karen Deckard on Thu, Sep 13, 2018 @ 07:00 AM


A couple of months back, we shared a recent study discussing the staggering amount of sales forfeited by retailers due to out-of-stock products. Even for pharmacies with small front ends, sales lost because of empty shelves can be detrimental.

One of the major components to keeping inventory accurate is an active store recovery process. Depending on the size of your pharmacy, this might seem a little daunting at first, but if you take the time up front to build your active recovery program the right way with the right tools, you can take the first steps towards saying goodbye to out-of-stock concerns.

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Tags: pharmacy point-of-sale, pharmacy technology, pharmacypos, Pharmacy Profitability, pharmacy pos

3 Tips to Keep Your Pharmacy Tech Current (VIDEO)

Posted by Mike Gross on Thu, Sep 06, 2018 @ 07:00 AM

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, Efficiency, Pharmacy Profitability, pharmacy pos

3 Labor Day Reminders for Your Pharmacy

Posted by Karen Deckard on Thu, Aug 30, 2018 @ 07:00 AM

Labor Day is always the holiday that sneaks up on me. It's always here faster than I expect it to be, bringing with it the end of summer and the beginning of so many other things. (Like football season. Go Hawks!)

The seasonal shift that accompanies Labor Day results in everything from back to school shopping (and the sales to go along with it) to end of summer cookouts and final vacations. And there's likely a whole fall to-do list that's just waiting to be noticed.

Not to be outdone by yard work and winterizing the house, your pharmacy probably needs some attention as well. As we get ready for Labor Day and take the first steps into Fall, there are some considerations that will help you transition out of the summer months with ease.

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Tags: pharmacy, pharmacy point-of-sale, employees, pharmacy pos

Are You Ready to Implement Curbside Pick-up in Your Pharmacy?

Posted by Karen Deckard on Thu, Aug 23, 2018 @ 07:00 AM

A few months ago, I started using curbside pickup service at the grocery store. The first few "pickups" were free so I figured I'd give it a try. It's not like I really hate grocery shopping, but I thought if I could spend one less hour a week listening to different variations of "Mom, can we go home now?" on repeat, it was definitely worth it.

It only took a couple of pickups to convince me that this was the way to go when it comes to necessities. It's easy, saves me time, and I actually get home with everything that was on my list.

Grocery is just one of the retail verticals adopting curbside pickup. What started at restaurants has now expanded to major retailers like Target and even Home Depot, who has announced a new program where customers can pick up online orders from a convenient locker.

If you've thought about curbside pick-up before, but just haven't taken the leap to implement the service, there's no time like the present to get started. If you aren't convinced it's the way to go for your pharmacy, here are some points which may make you reconsider.

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Tags: pharmacy point-of-sale, pharmacy technology, mobile pharmacy pos, customer service

4 Reasons to Embrace Email Receipts and Statements

Posted by Karen Deckard on Thu, Aug 16, 2018 @ 07:00 AM

The last time you went shopping and received a paper receipt, what did you do with it? Did you carefully fold it, place it in your wallet for storage when you got home? Probably not. More likely, that receipt was carelessly shoved into a pocket, lost in a purse, or forgotten in the bag your purchases came in. And even if you did file that receipt away, did you actually ever go back and use it? Or on the flip side of things, when you actually did need a receipt, could you actually find it?

Think about all the receipt paper you go through each year.  Consider the cost of printing AR statements and mailing them. Is this really the best, most cost effective way to run your pharmacy? Is it best for your customers? The answer is probably not, at least not all of them.

The solution? Embracing email receipts and other communications in your business. Here are 4 big reasons to take the next step and start using email more frequently in your pharmacy.

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, customer service, Efficiency, Pharmacy Profitability, pharmacy pos

Do These 5 Credit Card Processing Trends Matter to Your Pharmacy?

Posted by Karen Deckard on Thu, Aug 09, 2018 @ 07:00 AM

If you start looking into credit card processing options, you're going to get hit with a lot of buzzwords, acronyms and probably some straight out confusion. There are so many different considerations, opinions and no small amount of conflicting information.

So what does it really all mean? What features are out there and how does adopting, or not adopting, one of those features impact you? Here's a summary of some of the key features to look for.

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Tags: pharmacy point-of-sale, pharmacy technology, EMV, pharmacy credit cards, pharmacy pos

Little Things That Add Up Big Time In Your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Aug 02, 2018 @ 07:00 AM

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Tags: prescriptions, Efficiency, Pharmacy Profitability, employees, pharmacy pos, pharmacy security

5 Reasons You Should Order Gift Cards/Loyalty Cards Now

Posted by Karen Deckard on Thu, Jul 26, 2018 @ 06:00 AM

I'm currently struggling with the idea of back to school shopping for jeans and sweaters in 90-degree weather. I mean, didn't school just get out? And I already have to think about new backpacks and first day of school outfits?

Although there's still a good amount of summer left, it does seem to be disappearing especially fast. Another beach trip, a few more visits to the pool, and we'll be back to planning more rainy-day activities than sunny ones. At least here in the Pacific Northwest, campfires and S'mores will make way for roaring fireplaces and hot cocoa all too soon.

And this landslide into the upcoming school year and fall weather also means that it's not going to be too long before all of those "Christmas in July" sales that seem to be more prevalent this year will become the real thing.

While it's too early to start decking the halls, there is one major thing you can and should get started on now to make sure you're ready for the upcoming busy season. It's time to order gift cards and loyalty cards. Here are 5 reasons that you should get started now:

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Tags: pharmacy point-of-sale, pharmacypos, Pharmacy Profitability, pharmacy gift cards

Are Empty Shelves Costing Your Pharmacy Money?

Posted by Karen Deckard on Thu, Jul 19, 2018 @ 07:00 AM

Not so long ago, if your pharmacy was out of stock on something, one of two things happened. The customer either went to another store to look for what they needed or, if you were lucky, they found a staff member to ask for help.

While out of stocks have never been ideal, customers have never had more options for satisfying their retail pharmacy needs. Today, brick and mortar competition might be the very least of your concerns. An out of stock item today could mean an Amazon order on your customers doorstep tomorrow. In fact, a recently published study showed that retailers are losing close to $1 trillion in sales because items are not in stock.

Barring difficulties with your actual product suppliers, avoiding lost sales really comes down to having a robust and effective inventory management system, which means that a good system does more than help you process orders.

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Tags: pharmacy point-of-sale, Efficiency, Pharmacy Profitability

What it's Like to Start Working for RMS

Posted by Cassandra Castillo on Thu, Jul 12, 2018 @ 07:00 AM

Have you ever looked over the edge of the cliff, took a small step back and then a GIANT leap off the cliff into the water?Not only is this one of my favorite summer pastimes, it is also exactly how I feel with this new adventure in life. I have left the quiet, slow paced eastern Washington, and jumped into this crazy, fast paced (filled with traffic!!) lifestyle here in western Washington and started a new career with RMS.

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Tags: pharmacy, customer service, Efficiency, employees, pharmacy pos

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 


Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.