The Retail Management Solutions Point-of-Sale Point-of-View

What it's Like to Start Working for RMS

Posted by Cassandra Castillo on Thu, Jul 12, 2018 @ 07:00 AM

Have you ever looked over the edge of the cliff, took a small step back and then a GIANT leap off the cliff into the water?Not only is this one of my favorite summer pastimes, it is also exactly how I feel with this new adventure in life. I have left the quiet, slow paced eastern Washington, and jumped into this crazy, fast paced (filled with traffic!!) lifestyle here in western Washington and started a new career with RMS.

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Tags: pharmacy, customer service, Efficiency, employees, pharmacy pos

Happy Fourth of July

Posted by Karen Deckard on Wed, Jul 04, 2018 @ 11:44 AM

In 2017, Americans spent of $7 billion on Fourth of July festivities. From all of your Fourth of July cookout staples to road trip money and fireworks, consumers spend quite a bit celebrating Independence Day.

While many businesses close their doors or modify hours, many RMS customers will be busy selling sunscreen, bug spray and other sundries on the fourth and throughout the weekend. So whether you're set to enjoy a quiet weekend or stocking the store for an increase in business, we'll keep it short and sweet with a few quick reminders that will help any time you have a potentially busy event to prepare for.

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Tags: pharmacy, Pharmacy Profitability, pharmacy pos

3 Ways to Boost Sales in your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Jun 28, 2018 @ 07:00 AM

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Tags: pharmacy, pharmacy point-of-sale, frequent shopper, customer loyalty, prescriptions, OTC, employees, pharmacy pos

Utilizing Customer Loyalty to Give Back to your Community

Posted by Karen Deckard on Thu, Jun 21, 2018 @ 07:00 AM

Running a business today isn't just about what you sell. In fact, it's probably less about what you sell than it's ever been before. More and more, customers are looking to identify with the companies they do business with. They want to understand what drives your business and learn your story.

Customers also want to know that the money they spend isn't just lining pockets, but actually doing some good in their community. This is where charitable giving in your business comes into play. A 2015 study showed that 70% of millennials state they'll spend more with companies that support charitable causes. This isn't a number that can be ignored, and it's not the only benefit to charitable giving.

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Tags: pharmacy point-of-sale, pharmacy technology, customer loyalty, customer service, incentives

POS Tender Types: Exploring A Pharmacy Point-of-Sale Fundamental

Posted by Karen Deckard on Thu, Jun 14, 2018 @ 07:00 AM

Pharmacy point-of-sale is way more than just a cash register. And we spend a lot of time talking about that fact.

But as much as all the cool features and integrations might seem more innovative and interesting, the fact remains that every single dollar spent in your pharmacy still goes through the point-of-sale. And how you accept those dollars matters.

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Tags: pharmacy point-of-sale, customer loyalty, FSA, pharmacy credit cards, pharmacy gift cards

3 Simple Ways Financing is Good for Pharmacies

Posted by Michelle Hemping on Thu, Jun 07, 2018 @ 07:00 AM

Today more than ever, managing cash flow is critical.

Choosing financing instead of paying cash for equipment can have a big impact on the financial security of most businesses.

There are 3 main advantages of choosing financing.

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, Pharmacy Profitability, pharmacy pos

What To Look For In a Pharmacy System Interface

Posted by Karen Deckard on Thu, May 31, 2018 @ 07:00 AM

When RMS was founded 20 years ago, one of the first innovations we brought to market was our pharmacy system interface platform. It became the standard for allowing communication between point of sale systems and different pharmacy systems.

Like most things in the pharmacy vertical, interfaces have evolved quite a bit over the last 20 years. And with that evolution comes more options and features for your pharmacy to take advantage of. No doubt this competitive, feature rich landscape is a major boon for pharmacies of all sizes. That doesn't mean that it's not overwhelming if you're looking at choosing the right pharmacy point-of-sale and pharmacy system vendors to partner with. With so many features and options, where do you start in figuring out what you need? Here's a quick look at some of the basics to help you get started

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, prescriptions, Pharmacy Profitability, pharmacy pos, Ortho Molecular Products

What You Don't Know Can Hurt You

Posted by Karen Deckard on Thu, May 24, 2018 @ 07:00 AM

A few weeks ago when I was shopping for Mothers Day cards, I ran across one that said something to the effect of "Dear mom, sorry for all the awful stuff I did when I was growing up. If it helps, you only knew about half of it." While this elicited a smile, I couldn't help but think that if my kids ever got me a card like that, I'd just spend the rest of my days worrying about all the things I didn't know.

It's no surprise that what we don't know actually can hurt us. The things we don't know can cause us to waste time, make uninformed decisions, and lead to costly mistakes. That's why when you purchase a new pharmacy point-of-sale system you take the time to get to know it. You watch demos, read all the literature, and participate in training sessions.

But over time, things change. New regulations come into play, the needs of your business shift, you experience staff turnover, and new features become available in your POS system. So that system that you, or someone on your team, once knew inside and out becomes an unknown entity, even perhaps a source of frustration. So what do you do about it? Do you have to start from scratch? Sometimes that might be the answer, but before you do, check out these 3 ways to increase your knowledge and understanding for a more profitable and productive pharmacy.

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Tags: pharmacy technology, Efficiency, Pharmacy Profitability, employees, pharmacy pos

What Does Pharmacy Point-of-Sale and Bread Making Have In Common?? (VIDEO)

Posted by Mike Gross on Thu, May 17, 2018 @ 07:00 AM

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, Pharmacy Profitability, pharmacy pos

The Benefits of Managing Inventory in Your Pharmacy

Posted by Karen Deckard on Thu, May 10, 2018 @ 06:00 AM

When you see or hear the word "inventory" what do you think of? Is it a chaotic day spent counting and scanning everything in the pharmacy once or twice a year? If the answer to that question is yes, then it might be time to rethink your inventory strategy and take a different approach.

While the once or twice a year approach to taking stock of inventory has it's benefits, there are also a lot of drawbacks. Especially in a small or independent business, getting a more frequent snapshot by actively managing your inventory will help you to understand trends and identify problems. Then you can use that knowledge to make changes as their needed, not 6 months down the road.

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 


Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.