In 2011, pharmacy point-of-sale looked a bit different. There were lots of different options for software functionality, but the general footprint for all systems was pretty much the same. PC, monitor, receipt printer, barcode scanner, signature pad, cash drawer, fingerprint reader and maybe a customer display thrown in. If you wanted to shrink down the footprint or do something different, an all in one system was used to eliminate some of the hardware needs.Read More
New Years is generally a time of resolutions and fresh starts. A time for stifling bad habits and creating better ones. It's a really nice concept but we also know that wiping the slate clean isn't reality. And would we really want to even if we could?
Hopefully in the last year, you saw some successes and positive changes in your pharmacy business. But you might have also hit a few hurdles, had a few false starts or even hit a brick wall or two. And that's okay. Those failures (and successes) are all just history and that it's time to learn from and use as you move forward.
So how do you put together the ideas you have for the future and all of your business history to create a cohesive business plan for 2019 filled with achievable goals? It's not a simple question but you might be surprised at just how simple finding the answers can be with the right point-of-sale data.Read More
It's been a busy year at RMS. As we round out our 20th year in business, we look back at a great list of enhancements, new integrations and added functionalities. Not to mention a growing family of team members that we are incredibly happy to be working with. While too much happened to fit into any one blog post, here's a quick recap of some of our 2018 highlights.Read More
Do you ever have days where you just don't want to leave the house? I mean most of the time we have to for one thing or another. Work, after school activities, going to the grocery store. But some days, I'll try almost anything I can think of to avoid an extra trip out the door.
If you've ever felt this way then you've already started to make the case for home delivery. No matter what reason a customer might have for not wanting, or not being able, to make the trip to the pharmacy, the convenience offered by home delivery just can't be beat.
But for pharmacies, delivery does offer its own set of challenges. How do you log signatures, track payments, and make it easy for drivers? And what do you do when cell coverage is nowhere to be found in your delivery area? Paper logs aren't ideal but a full mobile till doesn't really fit the bill either.Read More
Yes, you read that title right. We're closing in on the last few weeks of 2018. Well 3 weeks and some change, but we'll round down to allow for at least a few days where we'll hopefully all be munching on cookies and celebrating the season.
And yes, I really do mean that there are a few extra things you can get done before the year end. But don't worry, they won't cut into time set aside for attending holiday parties or spending time with family.Read More
In 2012, the week before Thanksgiving, I posted my very first article for the RMS Blog. Little did I know at the time that this article would be the first of many, and that 6 years later, I'd be sitting down to pen best wishes for another Happy Thanksgiving holiday. And I couldn't be more grateful for the opportunity.Read More
This time of year, it feels like we need reminders for everything. I've got to-do lists covering the entire surface of my refrigerator, holiday events at my kids school to attend, "Friends-givings" to go to, Thanksgiving dinner to plan and cook, and holiday shopping to finish. When I look at my calendar, I can't help but wonder what crazy person took it over and why they thought it would be funny to fill every available day with something to do. And then I remember that crazy person looks a lot like me!Read More
The calendar doesn't change. There are 12 months in a year, and 2 of those months are always spent in a flurry of holiday and year end activity. It doesn't seem to matter how much we think about preparing for it. No sooner has the Halloween sugar rush wears off, we're jolted again by the sudden flip of the calendar into November. Thanksgiving month. The month of family gatherings, too much food, and of course the holiday retail marathon that starts on Black Friday.
Outside of any deals you intend to nab on Black Friday, the day won't likely matter too much to you from a business perspective. In fact, it might even be a bit slower than normal for retail pharmacies open on November 23rd. Black Friday is a day for retail giants with huge marketing budgets and margins big enough that price slashing won't hurt their bottom line.
But black Friday isn't the be all, end all of holiday shopping. Instead, focus your efforts for kicking off the holiday shopping season on Small Business Saturday.
Originally launched in 2010 by American Express, Small Business Saturday is a nationwide event that gains support and momentum every year. If you aren't quite convinced that Small Business Saturday is for you, here are a few helpful facts about the holiday shopping season to help.Read More