Yes, you read that title right. We're closing in on the last few weeks of 2018. Well 3 weeks and some change, but we'll round down to allow for at least a few days where we'll hopefully all be munching on cookies and celebrating the season.
And yes, I really do mean that there are a few extra things you can get done before the year end. But don't worry, they won't cut into time set aside for attending holiday parties or spending time with family.
Read MoreTags: pharmacy pos, Pharmacy Profitability, OTC, customer loyalty, pharmacy technology, pharmacy point-of-sale
Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy
In 2012, the week before Thanksgiving, I posted my very first article for the RMS Blog. Little did I know at the time that this article would be the first of many, and that 6 years later, I'd be sitting down to pen best wishes for another Happy Thanksgiving holiday. And I couldn't be more grateful for the opportunity.
Read MoreTags: pharmacy, pharmacy point-of-sale
This time of year, it feels like we need reminders for everything. I've got to-do lists covering the entire surface of my refrigerator, holiday events at my kids school to attend, "Friends-givings" to go to, Thanksgiving dinner to plan and cook, and holiday shopping to finish. When I look at my calendar, I can't help but wonder what crazy person took it over and why they thought it would be funny to fill every available day with something to do. And then I remember that crazy person looks a lot like me!
Read MoreTags: Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy, prescriptions
The calendar doesn't change. There are 12 months in a year, and 2 of those months are always spent in a flurry of holiday and year end activity. It doesn't seem to matter how much we think about preparing for it. No sooner has the Halloween sugar rush wears off, we're jolted again by the sudden flip of the calendar into November. Thanksgiving month. The month of family gatherings, too much food, and of course the holiday retail marathon that starts on Black Friday.
Outside of any deals you intend to nab on Black Friday, the day won't likely matter too much to you from a business perspective. In fact, it might even be a bit slower than normal for retail pharmacies open on November 23rd. Black Friday is a day for retail giants with huge marketing budgets and margins big enough that price slashing won't hurt their bottom line.
But black Friday isn't the be all, end all of holiday shopping. Instead, focus your efforts for kicking off the holiday shopping season on Small Business Saturday.
Originally launched in 2010 by American Express, Small Business Saturday is a nationwide event that gains support and momentum every year. If you aren't quite convinced that Small Business Saturday is for you, here are a few helpful facts about the holiday shopping season to help.
Read MoreTags: pharmacy gift cards, pharmacy pos, Pharmacy Profitability, social media shopping, customer loyalty
Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy
A focus on patient outcomes, safety and overall customer satisfaction dominates the world of pharmacies. Big or small, retail or outpatient, these are key factors that concern every pharmacist we talk with here at RMS.
While all these factors are related, they require different approaches, and checking all the boxes for every transaction isn't always easy. No matter how knowledgeable and well trained your staff is, leaving it up to a human factor leaves for a margin for error.
So how do you deal with these concerns? How can you verify that every transaction gets safety checks, make sure that customers have everything they need, and that they are satisfied when they leave the store? The answer rests with your pharmacy point-of-sale system. It's the last point of contact you'll have with each customer before they walk out the door. Here's how you can make the most of it.
Read MoreTags: Ortho Molecular Products, pharmacy pos, pharmacypos, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy
In 1998, a small company emerged onto the scene of pharmacy technology providers. Rather than offering a new solution, this company oriented themselves on implementing pharmacy point-of-sale systems in general and training pharmacy owners and staff on a contract basis. The mission was to help pharmacies understand and use the tools available to them to run successful businesses - to teach them best practices so that they could become more profitable.
Read MoreTags: pharmacy pos, pharmacypos, pharmacy technology, mobile pharmacy pos, pharmacy point-of-sale, pharmacy
Bob just got promoted for increasing hospital revenue and improving patient outcomes. Watch Bob's story and see how he not only got things turned around, but got promoted in the process!
Read MoreTags: pharmacy pos, pharmacy security, EMV, Pharmacy Profitability, Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy
