The Retail Management Solutions Point-of-Sale Point-of-View

10 Easy Pharmacy Ideas to Get Social and Drive Revenue

Posted by Karen Deckard on Thu, Jan 19, 2017 @ 07:00 AM

Social media isn't anything new.  And knowing that it's an important way to market your business, gain new customers and increase customer loyalty, well that isn't really anything new either.  But for many independent pharmacies, it's not a big priority for any number of reasons.   For some, time is the main concern.  Others think that their customer base won't use it.  Or perhaps there's just confusion about what a pharmacy could post on a regular basis.   

So here's the thing.  Social media isn't really going away.  It's just changing.  And it's likely that no matter what your main customer demographic is, enough of your customers, and potential customers, are paying attention to it.   

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Tags: pharmacy, customer loyalty, social media shopping

EMV and Credit Card Options That Fit your Pharmacy

Posted by Karen Deckard on Mon, Jan 16, 2017 @ 07:00 AM


As we reach the middle of January, we know that many pharmacies are interested in knowing the latest information on EMV.   

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Tags: pharmacy, EMV, pharmacy credit cards

How to Stick to Your Pharmacy Business Resolutions in 2017

Posted by Karen Deckard on Thu, Jan 12, 2017 @ 07:00 AM

Just a couple of weeks into the New Year, so many resolutions have already been forgotten.  Those oh so good intentions to spend more time with our families, grow our businesses, or change a broken process have been put on the back burner, because the daily routines and habits that are already well established have gotten in the way.   

According to these statistics, over 25% of resolutions are not maintained past the first week of the New Year.  That number just goes up as the year goes on with only a little over 9% of people feeling that their resolution was achieved.   

It's a little disheartening to discover that so many resolutions fail each year.  But that doesn't stop us from trying again.  And each time we do, perhaps we make small adjustments to our resolutions, or how we go about achieving them. But how can we really make a difference this time around?   

This article sheds some light about what gets someone to successfully complete a New Year's resolution.  Though many of these points may be tailored to more personal goals like eating healthy or exercising regularly, they can easily be adapted to help you achieve your pharmacy business goals.  Here's a closer look at a few key points: 

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Tags: pharmacy, Pharmacy Profitability, pharmacy pos

Why "Different" Can Be Better For Your Pharmacy

Posted by Karen Deckard on Mon, Jan 09, 2017 @ 07:00 AM

We tend to have expectations about almost everything.  How our dinner will taste. How good that new movie will be.  How busy our day at work will be.  Spoken or not, there's a way we expect things to turn out.  

This is especially true when it comes to any new project or big venture.  If you make an investment in your pharmacy, you have expectations as to how things will work and what improvements you'll see.   

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Tags: pharmacy, pharmacy technology, pharmacy pos

A Brand New E-book from RMS - The Best Pharmacy POS Blogs of 2016

Posted by Karen Deckard on Thu, Jan 05, 2017 @ 07:00 AM

The end of another year means that we have another year's worth of blog posts in the books - over 100 were written in 2016! Posting two articles a week, every week, for the last year, means we've built up a lot of great content on pharmacy management, pharmacy technology, business strategies, security, and much more.  

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Tags: pharmacy, pharmacy technology, employees, pharmacy security

Pharmacies: A Sneak Peek at Things to Come in 2017

Posted by Karen Deckard on Mon, Jan 02, 2017 @ 07:00 AM

At RMS, we acknowledge that every pharmacy is a little different.  And the varying needs of all of those unique pharmacies means we are often times presented with requests to do things a little differently.  Fortunately, the POS system usually has a way to manage whatever it is the customer needs. We've been doing this for a long time (almost 20 years) and in that time we've done a lot of work to make RMS the leader in innovative solutions for pharmacies.   

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, pharmacypos, pharmacy pos

Ringing in a Successful 2017 for Your Pharmacy

Posted by Karen Deckard on Thu, Dec 29, 2016 @ 07:00 AM

In just a few more days, we'll be celebrating the start of 2017.  Whether you party all night, sip bubbly from the comfort of your couch, or curl up in bed before the clock strikes midnight, once January 1st arrives we enter a new season.  We leave behind twinkly lights and calories galore and begin the season of resolutions and goals. (Some of which will undoubtedly involve undoing the damage all of those holiday calories did.) 

Hopefully earlier this week you had a chance to review how your pharmacy business has performed in 2016 and think about what changes 2017 is likely to bring.  So what's next?

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Tags: pharmacy, pharmacy point-of-sale, Pharmacy Profitability

What to do as the Holiday Season Comes to an End in your Pharmacy

Posted by Karen Deckard on Mon, Dec 26, 2016 @ 07:00 AM

Confession time.  This post comes to you from the past, as the 26th of December is a day I'll be spending at home, eating leftovers and taking some time to reset after a busy weekend.  For most pharmacies however, today will be back to business as usual.  For some it may be a little busier than normal but many will see a decrease in foot traffic as customers flock to the malls to return items and spend gift cards.   

So what do you do if today is a little less busy than normal?  Well it's the perfect time to do a quick recap of 2016 and take a look at 2017.  Time to break out the checklist and answer a few focused questions about your pharmacy business. 

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Tags: pharmacy, employees

One Last Reminder this Holiday Season for your Pharmacy

Posted by Karen Deckard on Thu, Dec 22, 2016 @ 07:00 AM

When I first start pondering the holiday season, it's usually because of work.  How can we at RMS help retail pharmacies get the most out of the holidays? And what can we do to make our customers lives easier during this busy time of year?  This usually starts sometime in late September and continues until the clock strikes midnight on January 1st.  

But this year, I got a gentle reminder that it might be time for all of us to turn off the profitability, efficiency focused mind set, and just enjoy the holidays with our families.   

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Tags: pharmacy, Pharmacy Profitability

A New Chapter For One Employee at RMS

Posted by Karen Deckard on Mon, Dec 19, 2016 @ 07:00 AM


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Tags: employees

"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 


Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.