Training
The Power of Why
Mondays are always hectic. But they are also great days to think about how the new week could be better than the week before. To start off the week,...
TOPIC
Training (5)
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Training
5 Ways Improving Your Leadership Skills Will Benefit Your Pharmacy
How often do you take a step back and consider the impact that your leadership has on your pharmacy?
Patient Care
Why Investing In Your Pharmacy Staff Beats Relying On Raw Talent
Here’s a closer look at how you can help your employees succeed in the eyes of your customers in some key areas.
Training
Achieving Employee Buy In on New Pharmacy Technology
A couple of weeks ago I shared an infographic that gave you 12 simple steps for selecting a new pharmacy point-of-sale provider. Hopefully that’s a...
Efficiency
How to Use Pharmacy Technology to Create the Habits for Success
Habits do not form overnight. In fact, studies show that it takes anywhere between two and eight months to form a new habit. That’s a pretty big...
Patient Care
Can Your Values Help Your Pharmacy to Succeed?
It seems like the mission and vision behind running a pharmacy should be pretty self-explanatory. All pharmacies have the same basic functions, like...
Training
Taking a Moment for Memorial Day
A lot of things happen on Memorial Day every year. From parades and concerts, to car races and sports tournaments. Some businesses shut their doors...
Patient Care
4 Ways to Improve Your Phone Manners For Better Customer Experience
You text, email, Facebook, Instagram, and Tweet. These are now standard forms of communication and there are countless articles in recent years...
Customer Loyalty
How to Act on Inspiration to Improve Your Pharmacy
On Monday, I shared some quotes from Mark Cuban. They’ve definitely been food for thought for me all week long. But liking these sentiments and...
Training
Why Payment Methods other than Credit Cards Matter to your Pharmacy
It’s easy to forget that there are methods of payment that don’t involve plastic. Credit and debit cards certainly may account for a good portion,...
Efficiency
Password Security Policies For Your Pharmacy
Every year, a list is released showing the most popular passwords for the previous year. Just like last year and the year before that “123456” tops...
Patient Care
One Way to Both Improve Employee Moral and Customer Service in your Pharmacy
Giving your pharmacy employees some autonomy or decision making abilities can be beneficial both to you and your customers. When your employees know...
Training
4 Ways to Reduce Theft in your Pharmacy
With so much hype, albeit well deserved hype, about credit card fraud, data breaches, and other more electronically based mischief, we sometimes...
Training
12 Ways to Make you and your Pharmacy Staff Happier this Holiday Season
Co-authored by RMS Senior Support Technician, Greg Howard Happy Monday! You have officially made it through Thanksgiving, Black Friday and Small...
Customer Loyalty
What Pharmacies Can Learn from a National Outdoor Lifestyle Retailer
The outdoor retailer, REI, recently announced that all of its locations would be closed the day after Thanksgiving, giving employees a paid day off...
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