--- title: What Pharmacies Can Learn from a National Outdoor Lifestyle Retailer description: The outdoor retailer, REI, recently announced that all of its locations would be closed the day after Thanksgiving, giving employees a paid day off to enjoy the outdoors rather than participating in the traditional black Friday melee.  --- [![Retail Management Solutions - Pharmacy POS Built for Success](https://www.rm-solutions.com/hubfs/RMS%20Full%20Logo%202-Color%20SVG.svg) ](https://www.rm-solutions.com) - [SOLUTIONS ](https://www.rm-solutions.com/pharmacy-pos) ## [Point of Sale (POS)](https://www.rm-solutions.com/pharmacy-pos) ### [POS Hardware](https://www.rm-solutions.com/pointofsalehardware) ### [Multi-Store & Enterprise](https://www.rm-solutions.com/star-link) ### [Payment Processing](https://www.rm-solutions.com/rmspay) ### [Training Programs](https://www.rm-solutions.com/customersuccessprograms) - [FEATURES ](https://www.rm-solutions.com/blog/what-pharmacies-can-learn-from-a-national-outdoor-lifestyle-retailer#) ### [Inventory Management](https://www.rm-solutions.com/inventorymanagement) ### [Will Call Management](https://www.rm-solutions.com/bin-management) ### [Customer Loyalty](https://www.rm-solutions.com/pharmacy-customer-loyalty) ### [Mobile POS & Delivery](https://www.rm-solutions.com/mobile-pharmacy-pos) ### [Meds to Beds](https://www.rm-solutions.com/meds-to-beds) ### [Nutrient Depletion](https://www.rm-solutions.com/nutributler) ### [eCommerce](https://www.rm-solutions.com/ecommerce) ### [Digital Couponing](https://www.rm-solutions.com/8112-digital-coupons) ### [NPLEx](https://www.rm-solutions.com/nplex) - [LEARN ](https://www.rm-solutions.com/blog) ## [The RMS Blog](https://www.rm-solutions.com/blog) ### [Did You Know?](https://www.rm-solutions.com/did-you-know) ### [Biz Quiz](https://www.rm-solutions.com/biz-quiz) ### [CLIMB](https://www.rm-solutions.com/climb) ### [Testimonials](https://www.rm-solutions.com/testimonials) ### [eBook Library](https://www.rm-solutions.com/rms-library) - [ABOUT ](https://www.rm-solutions.com/about) ## [About RMS](https://www.rm-solutions.com/about) ### [Contact Us](https://www.rm-solutions.com/contact) ### [Upcoming Events](https://www.rm-solutions.com/events) ### [Our Team](https://www.rm-solutions.com/employees) ### [Careers](https://www.rm-solutions.com/employment) ### [Our Partners](https://www.rm-solutions.com/partners) ### [Order Supplies](https://www.rm-solutions.com/rms-pharmacy-point-of-sale-supplies) - [SUPPORT ](https://www.rm-solutions.com/support-services) [CLIENT PORTAL ](https://acct87349.app.netsuite.com/core/media/media.nl?id=36450&c=ACCT87349&h=87bc9ee6b61042bcf658&_xt=.html) [BOOK A DEMO ](https://www.rm-solutions.com/book-a-demo) Customer Loyalty # What Pharmacies Can Learn from a National Outdoor Lifestyle Retailer The outdoor retailer, REI, recently announced that all of its locations would be closed the day after Thanksgiving, giving employees a paid day off to enjoy the outdoors rather than participating in the traditional black Friday melee. [ user ](https://www.rm-solutions.com/blog/author/user) Nov 9, 2015 --- The outdoor retailer, [REI, recently announced](http://www.usatoday.com/story/money/2015/10/26/rei-closing-on-black-friday-for-first-time-in-its-history/74627872/) that all of its locations would be closed the day after Thanksgiving, giving employees a paid day off to enjoy the outdoors rather than participating in the traditional black Friday melee.  This is an incredibly smart move from REI that any retailer can learn from.  And not because they’re closing their doors on the busiest shopping day of the year, or because they’re giving their employees paid time off for the day, but because by doing so, they are actually standing behind what they claim to be about.  It’s right on their About Us page. “At REI, we inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.” So regardless of whether you are open or closed on Black Friday, busy independent retail, specialized apothecary, or outpatient pharmacy, ask these questions about your pharmacy.  Who are you as a business?  What are you about?  Do you know the answers?  Do your employees?  Do your customers? So while you’re thinking about your Thanksgiving plans, or what holiday gifts you need to purchase,  also take some time to think about your independent pharmacy’s mission, and how you can show your customers through actions, that you stand behind it.    If you’re looking for some more inspiration, check out the [RMS About Us Page](https://www.rm-solutions.com/about). [Customer Loyalty](https://www.rm-solutions.com/blog/topic/customer-loyalty) [Training](https://www.rm-solutions.com/blog/topic/training) ## Similar posts Customer Loyalty ### [Announcing the CLIMB Virtual Summit, Presented by RMS!](https://www.rm-solutions.com/blog/announcing-the-climb-virtual-summit-presented-by-rms) What was the last thing you climbed? Maybe it was a stepladder to change a lightbulb. Perhaps something a bit more ambitious while completing outdoor... Karen Deckard Sep 2, 2020 Holidays ### [With Gratitude This Thanksgiving: A Heartfelt Thank You](https://www.rm-solutions.com/blog/with-gratitude-this-thanksgiving-a-heartfelt-thank-you) Happy Thanksgiving from ours to yours! We're grateful for our customers & colleagues who inspire us every day. Wishing you a joyful & blessed holiday! Chelsea Holloway Nov 27, 2024 Patient Care ### [Little Things That Add Up Big Time In Your Pharmacy](https://www.rm-solutions.com/blog/little-things-that-add-up-big-time-in-your-pharmacy) We all have habits that we adhere to that save us time or help us to make the right decisions. Like setting out the next day’s clothes before bed so... user Oct 26, 2017 ## Subscribe to the RMS Weekly Newsletter Be first to know about new blog posts, special announcements, product launches, upcoming events, **CLIMB **content, and more from your favorite pharmacy POS partner. 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