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Customer Loyalty (8)

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Customer Loyalty

My Day in the Health Care System

I’m pleased to tell you that I don’t need to go to the doctor much. Partly because I’m fairly healthy, and partly because I’m stubborn and don’t like...

Customer Loyalty

Ordering Prescriptions Online Can Be Dangerous

As you know, many patients requiring prescription medications have begun ordering them online. It’s usually cheaper, saves time and the prescription...

Customer Loyalty

5 Smart Strategies to Edge Out the Competition

Last week, I shared news that Walgreens is renouncing its corporate citizenship in the United States in a move to Switzerland.* I also encouraged...

Customer Loyalty

5 Ways to Improve Your Pharmacy Website

For some reason, I still get an updated yellow pages phone book deposited in my driveway every 6 months or so. And every 6 months I bring it inside,...

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