Pharmacy operations tips for your independent pharmacy
When I listed my personal qualities and attributes on my very first resume, I know that I wrote down that I was good at multitasking. Today however,...
The RMS Blog
-2.png)
3 Lessons your independent pharmacy can learn from Kevin Spacey
I don’t do very much of anything in small slices. This is a good thing when it comes to projects, or spending a Sunday cooking food for the week, but...
Pharmacy POS technology in an ever changing world
Right under the RMS logo, it says “The Leader in Pharmacy Point-of-Sale Innovation.” To us, these words are more than just a slogan or catch phrase....
Customer Loyalty
5 tips for a healthier cold & flu season in your pharmacy
In Washington State, a few days of late August rain are not necessarily a sign of the coming fall. For native Washingtonians that are immune to the...
Customer Loyalty
Marketing Tips for your Independent Pharmacy from an RMS Expert
If you are a frequent visitor to the RMS website, chances are you’ve noticed some changes over the past year. We’ve become more active in social...
Customer Loyalty
Independent pharmacy in a changing retail landscape
Ever since I was little I have loved to shop. In fact I’m pretty sure that one of the biggest reasons I enjoyed my time working in retail was because...
Customer Loyalty
Improving the customer experience in your pharmacy
If you ask someone what they do for a living and they tell you that they are in customer service, chances are that you’ll think of a retail setting,...
Customer Loyalty
5 easy ways to drive private label OTC sales in your pharmacy
When a friend asked me if I had any Tylenol in the house this past weekend, I directed her to my medicine cabinet. “It should be on the top shelf” I...
What are your pharmacy’s inventory holding costs?
In the days before I sat comfortably behind my desk, I stood behind a cash register, set planograms, reordered stock and counted down cash drawers at...
Pharmacy Promotion: 4 Tips to Excite Your Customers
Pharmacies are unique organizations. While they provide a key service in the form of filling essential medical prescriptions, they also operate in...
Retail Management Solutions is growing!
For the last 5 years, the main offices of Retail Management Solutions have been located right in the middle of downtown Olympia, Washington....
Credit card processing for your pharmacy demystified
I use my debit card for pretty much everything. So much in fact that my card rarely lasts the 5 years between when my bank issues the card and when...
Solving high readmission rates with outpatient pharmacy
When I used to think about patients not taking their prescriptions, I would immediately picture a fussy toddler, fighting some less than desirable...
Customer Loyalty
Do you have control of your pharmacy’s brand?
I’m not quite sure how it happened, but every month a Harper’s Bazaar magazine shows up in my mail box. If you’re not familiar with the magazine,...
Blogging basics for independent pharmacy
On Wednesday morning, I stared at a blank document on my computer screen, rolling ideas around in my head for this week’s blog post. I always look...
.png "RMS Logo White (1)")