Customer Loyalty
Walgreen’s Headquarters Moving To Switzerland: Good For Your Pharmacy?
What impact does Walgreen's moving their headquarters to Switzerland have on independent pharmacy?
TOPIC
Patient Care (11)
Customer Loyalty
Can failing to update your pharmacy technology lose you customers?
I had to smile this week when I saw that the Trapper Keeper was making a comeback. Until now, I’d completely forgotten that such a thing had even...
Customer Loyalty
Does your Independent Pharmacy Make these 3 Common Big Box Mistakes?
The world of retail is changing. There’s no way to slow it down, get around it, or alter the course of what’s to come. But a surprising number of...
Patient Care
Does Efficiency Matter to Your Pharmacy Customers?
Sometimes I think that “efficiency” sounds like a very cold word. Something that sharply contrasts with the general warm feeling of a community...
Customer Loyalty
What First Impression Does Your Pharmacy make to your Customers?
We all know that first impressions are important. As children we dressed up for the first day of school and as we grew older we learned to put on our...
Patient Care
Why the Status Quo Isn’t enough for Independent Pharmacy
Doing the same thing over and over again and expecting a different result is the definition of insanity. Well, maybe not technically, but it does...
Customer Loyalty
The Needs of the Many – Managing your Pharmacy’s Growth
At RMS, there are 3 main goals that we strive to help our customers achieve. Our goal is that, through the use of our point-of-sale systems, our...
Patient Care
5 Reasons Why Pharmacies Shouldn’t Adopt Self-Checkout POS
I love going to the home improvement store. From the days of trotting up the aisles after my Dad to today when a quick trip to grab nails turns into...
Customer Loyalty
3 qualities of successful independent pharmacies
Last night I saw something truly frightening on TV. It wasn’t a scary movie or even something terrible on the news. It was actually a commercial. A...
Customer Loyalty
How to Use Girl Scout Selling Techniques to Improve Pharmacy Sales
How many times did you get caught by a girl scout this season? It’s pretty much impossiblenot to be, right? They camp out at all the places you can’t...
Customer Loyalty
4 Ways to Optimize Your Pharmacy Staff’s Performance
My favorite thing about getting up in the morning is knowing I’m going to see Tina. No, Tina is not my daughter, mom, or best friend. Although I do...
