POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

2 Techniques to Make Your Pharmacy Better

Posted by Mike Gross on Thu, Nov 30, 2017 @ 07:00 AM

new-beginnings-rms-pharmacy-pos.jpgThis article Karen wrote in 2014 is still poignant today, but I'm going to add an extra layer to it.  Gamify it, if you will. 

You've probably heard that it takes 3 weeks of repitition for someone to either create a new habit or to break an old one.  Our Director of Training Services, Brandon Bieleski, recently shared an easy way to keep track of your progress towards your new life changing habit, and I challenge you to use this with your pharmacy staff.  

The idea is simple.  Create a goal, make it specific and quantitative, and mark off each day for the next 30 days.  Then write down how you are going to reward yourself.  Simple, right?  

Here's Karen's article: 

2 Customer Service Techniques to Make Your Independent Pharmacy Better

And here's Brandon's goal tracker:

https://austinkleon.com/2017/11/01/30-day-challenge/

 

Write me a comment in the comments section below and share with me what your goal will be!  Good luck!

Topics: incentives, Efficiency, Pharmacy Profitability, employees

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Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.