The RMS Blog

Pharmacy Retailers Leverage Seamless eCommerce Integration Through RMS & 24Seven Commerce Collaboration

Written by Chelsea Holloway | Fri, Jun 27, 2025 @ 02:58 PM

Bridging In-Store and Online Pharmacy Operations with Near Real-Time Synchronization

Pharmacy retailers today face increasing operational complexity as they strive to deliver quality care while meeting evolving consumer expectations. With rising demand for online ordering, strict compliance requirements for regulated medicines, and the need for accurate, up-to-date inventory visibility, independent and outpatient pharmacies are in urgent need of integrated retail solutions.

Retail Management Solutions (RMS), a leader in pharmacy point-of-sale technology, and 24Seven Commerce, a global retail integration provider, continue to address these challenges through a robust integration between Auto-Star’s Star-Plus POS and leading eCommerce platforms using Octopus Bridge.

Pharmacy Retail’s Modern Challenges

Without integration, pharmacies often struggle with:

  • Tracking inventory across both physical and digital storefronts
  • Managing data separately across POS and eCommerce systems
  • Delays in order fulfillment or incorrect stock availability online
  • Price mismatches across channels
  • Limited time and resources to manage online expansion

The Integrated Solution: Star-Plus POS + Octopus Bridge

Through the Octopus Bridge platform, pharmacies using Auto-Star’s Star-Plus POS can now connect seamlessly with top eCommerce platforms including Shopify, WooCommerce, BigCommerce, Magento, Wix, and more. This integration enables near real-time synchronization of inventory, pricing, and product details from the POS to the online store, while also automatically downloading web orders into Star-Plus for fulfillment, reporting, and compliance.

Key Benefits for Pharmacies & Healthcare Retailers

This integrated approach offers a suite of benefits tailored to pharmacy needs:

  • Operational Efficiency: Automates product uploads, stock updates, and order processing – reducing manual tasks and freeing staff to focus on customer care.

  • Inventory Accuracy: Near real-time sync ensures inventory levels remain consistent across all sales channels, minimizing out-of-stocks and overselling.

  • Regulatory Compliance: Supports accurate tracking of sensitive or controlled health products, a critical need in the pharmacy industry.

  • Enhanced Patient Experience: Customers can browse and purchase health essentials online with confidence in stock status, pricing, and order reliability.

  • Omnichannel Growth: Whether selling OTC drugs, wellness items, or medical equipment, pharmacies can scale across platforms without operational disruption.

Technology Designed for Pharmacy Success

This ongoing integration between RMS, Auto-Star’s Star-Plus POS, and 24Seven Commerce equips pharmacy retailers to thrive in an omnichannel world – offering the same high standards of service online as they do in-store.

Retailers no longer need to choose between personal care and digital convenience – they can deliver both, with technology that works in harmony.

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