--- title: Did you know... you can set up the till to prompt the clerk with a birthday and/or anniversary prompt? description: Build customer loyalty with these easy changes that will alert your clerk when a birthday or anniversary is coming up. --- [![Retail Management Solutions - Pharmacy POS Built for Success](https://www.rm-solutions.com/hubfs/RMS%20Full%20Logo%202-Color%20SVG.svg) ](https://www.rm-solutions.com) - [SOLUTIONS ](https://www.rm-solutions.com/pharmacy-pos) ## [Point of Sale (POS)](https://www.rm-solutions.com/pharmacy-pos) ### [POS Hardware](https://www.rm-solutions.com/pointofsalehardware) ### [Multi-Store & Enterprise](https://www.rm-solutions.com/star-link) ### [Payment Processing](https://www.rm-solutions.com/rmspay) ### [Training Programs](https://www.rm-solutions.com/customersuccessprograms) - [FEATURES ](https://www.rm-solutions.com/did-you-know/did-you-know...-you-can-set-up-the-till-to-prompt-the-clerk-with-a-birthday-and/or-anniversary-prompt#) ### [Inventory Management](https://www.rm-solutions.com/inventorymanagement) ### [Will Call Management](https://www.rm-solutions.com/bin-management) ### [Customer Loyalty](https://www.rm-solutions.com/pharmacy-customer-loyalty) ### [Mobile POS & Delivery](https://www.rm-solutions.com/mobile-pharmacy-pos) ### [Meds to Beds](https://www.rm-solutions.com/meds-to-beds) ### [Nutrient Depletion](https://www.rm-solutions.com/nutributler) ### [eCommerce](https://www.rm-solutions.com/ecommerce) ### [Digital Couponing](https://www.rm-solutions.com/8112-digital-coupons) ### [NPLEx](https://www.rm-solutions.com/nplex) - [LEARN ](https://www.rm-solutions.com/blog) ## [The RMS Blog](https://www.rm-solutions.com/blog) ### [Did You Know?](https://www.rm-solutions.com/did-you-know) ### [Biz Quiz](https://www.rm-solutions.com/biz-quiz) ### [CLIMB](https://www.rm-solutions.com/climb) ### [Testimonials](https://www.rm-solutions.com/testimonials) ### [eBook Library](https://www.rm-solutions.com/rms-library) - [ABOUT ](https://www.rm-solutions.com/about) ## [About RMS](https://www.rm-solutions.com/about) ### [Contact Us](https://www.rm-solutions.com/contact) ### [Upcoming Events](https://www.rm-solutions.com/events) ### [Our Team](https://www.rm-solutions.com/employees) ### [Careers](https://www.rm-solutions.com/employment) ### [Our Partners](https://www.rm-solutions.com/partners) ### [Order Supplies](https://www.rm-solutions.com/rms-pharmacy-point-of-sale-supplies) - [SUPPORT ](https://www.rm-solutions.com/support-services) [CLIENT PORTAL ](https://acct87349.app.netsuite.com/core/media/media.nl?id=36450&c=ACCT87349&h=87bc9ee6b61042bcf658&_xt=.html) [BOOK A DEMO ](https://www.rm-solutions.com/book-a-demo) Customer Loyalty # Did you know... you can set up the till to prompt the clerk with a birthday and/or anniversary prompt? Build customer loyalty with these easy changes that will alert your clerk when a birthday or anniversary is coming up. [ Brad Jones ](https://www.rm-solutions.com/did-you-know/author/brad-jones) Dec 19, 2025 --- The screenshot below shows the prompt that shows on the till screen. This gives the clerk the option of wishing the customer a happy birthday.   ![](https://www.rm-solutions.com/hs-fs/hubfs/undefined-Dec-19-2025-04-26-42-8605-PM.png?width=903&height=258&name=undefined-Dec-19-2025-04-26-42-8605-PM.png) To set up this feature, go to Master Parameter, Till Parameters, and scroll to the fields shown in the screenshot below. Enter the number of days before and after the event you’d like the message to pop up on the till. In my example, the clerk will get the message 2 days before, on the day, and two days after for both anniversaries and birthdays. The system uses the Birth Date and Anniversary date fields in the Customer Editor.  ![](https://www.rm-solutions.com/hs-fs/hubfs/undefined-Dec-19-2025-04-27-01-9872-PM.png?width=696&height=275&name=undefined-Dec-19-2025-04-27-01-9872-PM.png)   [Customer Loyalty](https://www.rm-solutions.com/did-you-know/tag/customer-loyalty) ## Similar posts Till Functions ### [Did you know... you can set a parameter to prompt for a copay adjustment if a previously sold prescription is scanned?](https://www.rm-solutions.com/did-you-know/did-you-know...-you-can-set-a-parameter-to-prompt-for-a-copay-adjustment-if-a-previously-sold-prescription-is-scanned) Brad Jones May 23, 2025 Inventory ### [Did you know... you can create special Pricing Events similar to Promo Events?](https://www.rm-solutions.com/did-you-know/did-you-know...-you-can-create-special-pricing-events-similar-to-promo-events) Brad Jones Sep 15, 2025 Customer Loyalty ### [Did you know... the loyalty program has a Promotions Editor that allows you to give bonus points on certain items for a set period?](https://www.rm-solutions.com/did-you-know/did-you-know...-the-loyalty-program-has-a-promotions-editor-that-allows-you-to-give-bonus-points-on-certain-items-for-a-set-period) Brad Jones Jan 30, 2026 ## Subscribe to the RMS Weekly Newsletter Be first to know about new blog posts, special announcements, product launches, upcoming events, **CLIMB **content, and more from your favorite pharmacy POS partner. 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