--- title: Did you know... if you’re using Will Call by RMS you can now merge packages? description: Discover how to make the most of the WillCall Management solution and seamlessly merge packages by watching this quick, step-by-step video. --- [![Retail Management Solutions - Pharmacy POS Built for Success](https://www.rm-solutions.com/hubfs/RMS%20Full%20Logo%202-Color%20SVG.svg) ](https://www.rm-solutions.com) - [SOLUTIONS ](https://www.rm-solutions.com/pharmacy-pos) ## [Point of Sale (POS)](https://www.rm-solutions.com/pharmacy-pos) ### [POS Hardware](https://www.rm-solutions.com/pointofsalehardware) ### [Multi-Store & Enterprise](https://www.rm-solutions.com/star-link) ### [Payment Processing](https://www.rm-solutions.com/rmspay) ### [Training Programs](https://www.rm-solutions.com/customersuccessprograms) - [FEATURES ](https://www.rm-solutions.com/did-you-know/did-you-know...-if-youre-using-will-call-by-rms-you-can-now-merge-packages#) ### [Inventory Management](https://www.rm-solutions.com/inventorymanagement) ### [Will Call Management](https://www.rm-solutions.com/bin-management) ### [Customer Loyalty](https://www.rm-solutions.com/pharmacy-customer-loyalty) ### [Mobile POS & Delivery](https://www.rm-solutions.com/mobile-pharmacy-pos) ### [Meds to Beds](https://www.rm-solutions.com/meds-to-beds) ### [Nutrient Depletion](https://www.rm-solutions.com/nutributler) ### [eCommerce](https://www.rm-solutions.com/ecommerce) ### [Digital Couponing](https://www.rm-solutions.com/8112-digital-coupons) ### [NPLEx](https://www.rm-solutions.com/nplex) - [LEARN ](https://www.rm-solutions.com/blog) ## [The RMS Blog](https://www.rm-solutions.com/blog) ### [Did You Know?](https://www.rm-solutions.com/did-you-know) ### [Biz Quiz](https://www.rm-solutions.com/biz-quiz) ### [CLIMB](https://www.rm-solutions.com/climb) ### [Testimonials](https://www.rm-solutions.com/testimonials) ### [eBook Library](https://www.rm-solutions.com/rms-library) - [ABOUT ](https://www.rm-solutions.com/about) ## [About RMS](https://www.rm-solutions.com/about) ### [Contact Us](https://www.rm-solutions.com/contact) ### [Upcoming Events](https://www.rm-solutions.com/events) ### [Our Team](https://www.rm-solutions.com/employees) ### [Careers](https://www.rm-solutions.com/employment) ### [Our Partners](https://www.rm-solutions.com/partners) ### [Order Supplies](https://www.rm-solutions.com/rms-pharmacy-point-of-sale-supplies) - [SUPPORT ](https://www.rm-solutions.com/support-services) [CLIENT PORTAL ](https://acct87349.app.netsuite.com/core/media/media.nl?id=36450&c=ACCT87349&h=87bc9ee6b61042bcf658&_xt=.html) [BOOK A DEMO ](https://www.rm-solutions.com/book-a-demo) Will Call # Did you know... if you’re using Will Call by RMS you can now merge packages? Discover how to make the most of the WillCall Management solution and seamlessly merge packages by watching this quick, step-by-step video. [ Brad Jones ](https://www.rm-solutions.com/did-you-know/author/brad-jones) Nov 6, 2025 --- Now, when you create a new package and scan a prescription for a patient that already has an existing package, you will be given the option to merge the packages together, so all the prescriptions are in one place when the patient arrives.   If you aren’t familiar with our will-call solution, watch this [short 4-minute video](https://www.rm-solutions.com/hubfs/32%20-%20Using%20Will%20Call%20by%20RMS.mp4) (posted in the last DYK Newsletter) and let us know if you’d like to give it a try – it comes with your system at no extra cost.    [Will Call](https://www.rm-solutions.com/did-you-know/tag/will-call) ## Similar posts Till Functions ### [Did you know... you can add items to a transaction at the till by VIN, Code 1, Code 2, and Code 3 as well as by scanning the UPC?](https://www.rm-solutions.com/did-you-know/did-you-know...-you-can-add-items-to-a-transaction-at-the-till-by-vin-code-1-code-2-and-code-3-as-well-as-by-scanning-the-upc) Brad Jones Dec 4, 2025 Star-Plus ### [Did you know... you can track when, who, why and the amount for each refund using the Refund Editor?](https://www.rm-solutions.com/did-you-know/did-you-know...-you-can-track-when-who-why-and-the-amount-for-each-refund-using-the-refund-editor) Brad Jones Aug 27, 2025 Reporting ### [Did you know... you can now change the date format on reports in Report Builder?](https://www.rm-solutions.com/did-you-know/did-you-know...-you-can-now-change-the-date-format-on-reports-in-report-builder) Brad Jones Mar 27, 2025 ## Subscribe to the RMS Weekly Newsletter Be first to know about new blog posts, special announcements, product launches, upcoming events, **CLIMB **content, and more from your favorite pharmacy POS partner. 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