What to do as the Holiday Season Comes to an End in your Pharmacy

Confession time.  This post comes to you from the past, as the 26th of December is a day I’ll be spending at home, eating leftovers and taking some time to reset after a busy weekend.  For most pharmacies however, today will be back to business as usual.  For some it may be a little busier than normal but many will see a decrease in foot traffic as customers flock to the malls to return items and spend gift cards.   

So what do you do if today is a little less busy than normal?  Well it’s the perfect time to do a quick recap of 2016 and take a look at 2017.  Time to break out the checklist and answer a few focused questions about your pharmacy business. 

• Will I have met my goals for 2016? 

• If not, what kept me from making my goals? 
• If yes, were my goals ambitious enough? 

• What do I wish I’d done differently in 2016? 
• What do I want to accomplish in 2017? 
• What changes do I want/need to make in 2017?

Remember, as the old saying goes…”No change, no change!”