POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

A Brand New Integration from RMS and VoiceTech/OmniSys Fusion-Rx IVR

Posted by Karen Deckard on Thu, Nov 15, 2018 @ 07:00 AM

This time of year, it feels like we need reminders for everything. I've got to-do lists covering the entire surface of my refrigerator, holiday events at my kids school to attend, "Friends-givings" to go to, Thanksgiving dinner to plan and cook, and holiday shopping to finish. When I look at my calendar, I can't help but wonder what crazy person took it over and why they thought it would be funny to fill every available day with something to do. And then I remember that crazy person looks a lot like me!

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Tags: Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy, prescriptions

Little Things That Add Up Big Time In Your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Aug 02, 2018 @ 07:00 AM

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Tags: pharmacy pos, pharmacy security, employees, Pharmacy Profitability, Efficiency, prescriptions

3 Ways to Boost Sales in your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Jun 28, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, OTC, prescriptions, pharmacy, pharmacy point-of-sale, customer loyalty, frequent shopper

What To Look For In a Pharmacy System Interface

Posted by Karen Deckard on Thu, May 31, 2018 @ 07:00 AM

When RMS was founded 20 years ago, one of the first innovations we brought to market was our pharmacy system interface platform. It became the standard for allowing communication between point of sale systems and different pharmacy systems.

Like most things in the pharmacy vertical, interfaces have evolved quite a bit over the last 20 years. And with that evolution comes more options and features for your pharmacy to take advantage of. No doubt this competitive, feature rich landscape is a major boon for pharmacies of all sizes. That doesn't mean that it's not overwhelming if you're looking at choosing the right pharmacy point-of-sale and pharmacy system vendors to partner with. With so many features and options, where do you start in figuring out what you need? Here's a quick look at some of the basics to help you get started

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Tags: Ortho Molecular Products, pharmacy pos, Pharmacy Profitability, prescriptions, pharmacy technology, pharmacy point-of-sale, pharmacy

How to Optimize Drive Thru Pharmacy Services

Posted by Karen Deckard on Thu, Apr 26, 2018 @ 07:00 AM

The commonly accepted meaning of convenience is constantly changing for your customers. They have more options to choose from than ever before. Not just in where they do business, but how they do business. And in a culture where a taps on a smart phone can result in pretty much anything you want being delivered to a doorstep, it's no wonder that many customers will choose to do business with their local pharmacy at the drive-thru.

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Tags: pharmacy pos, Efficiency, prescriptions, pharmacy technology, mobile pharmacy pos

5 Questions Answered About Outpatient Pharmacy POS

Posted by Karen Deckard on Thu, Mar 08, 2018 @ 07:00 AM

At RMS, we know that one size doesn't fit all. Even in the world of outpatient pharmacy, where regulatory and compliance requirements rule so much of the day to day activities, there are still different needs and various ways of tackling problems on patient care. 

Of course, that makes the already involved process of evaluating point-of-sale systems even more complex. There are lots of different solutions to help outpatient pharmacies, but no magic button to press that will tell you just what you need. 

While that's not much help, we do find a common thread in the questions we receive from outpatient pharmacy teams on a regular basis. Here are 5 of the most common questions we get asked, along with the reader's digest answer.

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Tags: pharmacy pos, pharmacy credit cards, EMV, employees, prescriptions, pharmacy point-of-sale, mobile pharmacy pos

Why Wouldn't You Scan Driver's Licenses in your Pharmacy?

Posted by Karen Deckard on Mon, Apr 17, 2017 @ 07:00 AM

How many times a day do you have to document driver's license information? For many pharmacies, the answer is "more times than I can count".  So if you're manually entering that information, you're spending a lot of quality time with your keyboard.   

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Tags: pharmacy point-of-sale, prescriptions

5 Reasons Why Small Pharmacies Benefit from Point-of-Sale

Posted by Mike Gross on Thu, Jan 26, 2017 @ 07:00 AM

Over the 10+ years I’ve worked at RMS, smaller pharmacies continually bring up the concern that they are too small to benefit from POS.  They feel that because their front end is limited, they have a small staff, or don’t do a huge script volume, point-of-sale is overkill.  This couldn’t be further from the truth, and let me explain why.

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Tags: OTC, pharmacy, Efficiency, employees, pharmacy pos, prescriptions, pharmacy technology

Online Shopping doesn't Have to be a Huge Threat to Your Pharmacy

Posted by Karen Deckard on Thu, Nov 03, 2016 @ 07:00 AM

For retail businesses, it seems that the battle to stay relevant is constant.  For pharmacies, the needs of consumers are always evolving, and their options for obtaining the products that your independent pharmacy carries are seemingly endless.  To say that trying to compete in today's market is overwhelming is a gross understatement.  Especially when your competition includes online retailers that take the idea of convenience to a whole new level.   

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Tags: pharmacy, pharmacy pos, prescriptions, customer service, mobile pharmacy pos

4 Common Mistakes that Pharmacy POS Can Help You Avoid

Posted by Karen Deckard on Thu, Sep 15, 2016 @ 07:00 AM

In a post earlier this week, I encouraged you to think about mistakes and how you handle them in your pharmacy.  Mistakes are inevitable and knowing how to acknowledge them, repair any damage caused, and move forward is so important. 

But that doesn’t mean that errors and inaccuracies have to be a part of your day to day. In fact, they really shouldn't be.  It goes without saying that accuracy is more important to pharmacies than pretty much any other retail business.  And while you have checks and balances in place to ensure that your pharmacy customers get the proper medications, there are some other areas where accuracy matters that often get overlooked. 

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Tags: pharmacy, pharmacypos, Efficiency, customer service, prescriptions

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.