The Retail Management Solutions Point-of-Sale Point-of-View

Outpatient Hospital Pharmacies - Meet Bob!

Posted by Mike Gross on Thu, Oct 11, 2018 @ 07:00 AM

Bob just got promoted for increasing hospital revenue and improving patient outcomes.  Watch Bob's story and see how he not only got things turned around, but got promoted in the process!

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Tags: pharmacy pos, pharmacy security, EMV, Pharmacy Profitability, Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy

Little Things That Add Up Big Time In Your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Aug 02, 2018 @ 07:00 AM

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Tags: pharmacy pos, pharmacy security, employees, Pharmacy Profitability, Efficiency, prescriptions

Time to Refresh Your Password Policy for a Secure Pharmacy in 2018

Posted by Karen Deckard on Thu, Jan 04, 2018 @ 07:00 AM

With a New Year comes the thought of new goals and fresh starts.  But we also get a lot of looking back - the best movies, most popular songs, biggest games. You name it, there's probably a "Best of 2017" list for it.  

Most of these lists probably aren't that helpful outside of keeping up with popular culture. However, there is one that deserves our attention each year. Only, it's not so much a "Best of", but more a "Worst of".  

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Tags: pharmacy, pharmacy point-of-sale, pharmacy security

3 Quick Reminders For A More Secure Pharmacy

Posted by Karen Deckard on Mon, May 01, 2017 @ 09:39 AM

Many people start out Monday morning with a to-do list for the week.  Sometimes losing sleep the night before, worrying about what we didn't get done before the weekend or what new project will be on the horizon.

And of course, as the week progresses, the to-do list doesn't really seem to get any shorter. For every one thing we check off, we add two or three more. It can be hard not to feel overwhelmed and almost impossible to not let something slip through the cracks. 

While I am going to add a few things to your to do list for the week, taking a few minutes to check off these items is guaranteed to take a big weight off of your shoulders because you'll have a lot less to worry about once you're done. 

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Tags: pharmacy, pharmacy security, pharmacy technology

Secure Password Requirements Making you Crazy? Try This Alternative.

Posted by Karen Deckard on Mon, Mar 20, 2017 @ 11:00 AM

Strong passwords are  requirment for many applications, including your point-of-sale system. This is a good thing as it's important to restrict access to potentially senstive information. 

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Tags: Efficiency, pharmacy point-of-sale, pharmacy security

A Brand New E-book from RMS - The Best Pharmacy POS Blogs of 2016

Posted by Karen Deckard on Thu, Jan 05, 2017 @ 07:00 AM

The end of another year means that we have another year's worth of blog posts in the books - over 100 were written in 2016! Posting two articles a week, every week, for the last year, means we've built up a lot of great content on pharmacy management, pharmacy technology, business strategies, security, and much more.  

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Tags: pharmacy, employees, pharmacy security, pharmacy technology

A Few Questions Answered about RMS' New EMV Solution

Posted by Karen Deckard on Thu, Jul 07, 2016 @ 07:00 AM

Last week, RMS announced release of a single hardware solution for EMV card acceptance and signature capture with Vantiv Payments.   We have been overwhelmed at the positive response we’ve received after publishing this information and are excited to start transitioning customers to this new solution. 

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Tags: EMV, pharmacy, pharmacy pos, pharmacy security

5 Ways to Help Secure your Pharmacy's Data

Posted by Karen Deckard on Thu, Apr 07, 2016 @ 07:00 AM

Several years ago, I received a letter from my doctor’s office.  My physician’s home had been broken into and her work laptop was stolen - her unencrypted laptop. Potentially containing personal information about her patients.  Of course they made all of the obligatory conciliations, like credit monitoring and such.  But there was no undoing the damage that was already done.  Even years ago, I knew that she’d made a big mistake and been far too carefree with how she treated private patient information.

As a pharmacy, you have access to large amounts of personal, potentially sensitive, information about your patients.  And you have a responsibility to protect it.  And physical theft is probably the least of your worries as most data thefts today happen in the virtual world.  So what do you need to do?  Well, the list is pretty long, but here are a few things that can get you started.

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Tags: pharmacy, pharmacy point-of-sale, customer service, pharmacy pos, pharmacy security

Why it's Important to Review Your Pharmacy Disaster Recovery Plans All Year Round

Posted by Karen Deckard on Mon, Apr 04, 2016 @ 07:00 AM

This past week, one of our employees who works from home lost power for about 6 hours.  It wasn’t because of high winds or heavy snow.  Instead, it was due to an oil spill in his neighborhood.  Crazy random happenstance?  Maybe, but it doesn’t change the fact that our disaster planning shouldn’t just melt away with the snow. 

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Tags: pharmacy, pharmacy technology, pharmacy security

A few quick ways to prevent theft in your pharmacy

Posted by Karen Deckard on Mon, Mar 14, 2016 @ 08:00 AM

rms-pharmacy-pos-cash-register-theft.jpgRecently in the news it was reported that a man dressed as a Walmart employee walked up to a cashier, and told him he was needed in the office.  The man then proceeded to continue helping the customer at the till, then emptied the cash drawer, and walked out. 

Of course there are a dozen different reasons why this could happen at a store the size of a Walmart.  But the rules of Thumper say that if I can’t say anything nice, well I should probably just keep my mouth shut.  

But I can say there are a few things we should all keep in mind when it comes to securing our cash drawers... 

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Tags: pharmacy, pharmacy pos, pharmacy security

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 


Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.