Bob just got promoted for increasing hospital revenue and improving patient outcomes. Watch Bob's story and see how he not only got things turned around, but got promoted in the process!Read More
With a New Year comes the thought of new goals and fresh starts. But we also get a lot of looking back - the best movies, most popular songs, biggest games. You name it, there's probably a "Best of 2017" list for it.
Most of these lists probably aren't that helpful outside of keeping up with popular culture. However, there is one that deserves our attention each year. Only, it's not so much a "Best of", but more a "Worst of".Read More
Many people start out Monday morning with a to-do list for the week. Sometimes losing sleep the night before, worrying about what we didn't get done before the weekend or what new project will be on the horizon.
And of course, as the week progresses, the to-do list doesn't really seem to get any shorter. For every one thing we check off, we add two or three more. It can be hard not to feel overwhelmed and almost impossible to not let something slip through the cracks.
While I am going to add a few things to your to do list for the week, taking a few minutes to check off these items is guaranteed to take a big weight off of your shoulders because you'll have a lot less to worry about once you're done.Read More
Strong passwords are requirment for many applications, including your point-of-sale system. This is a good thing as it's important to restrict access to potentially senstive information.Read More
The end of another year means that we have another year's worth of blog posts in the books - over 100 were written in 2016! Posting two articles a week, every week, for the last year, means we've built up a lot of great content on pharmacy management, pharmacy technology, business strategies, security, and much more.Read More
Last week, RMS announced release of a single hardware solution for EMV card acceptance and signature capture with Vantiv Payments. We have been overwhelmed at the positive response we’ve received after publishing this information and are excited to start transitioning customers to this new solution.Read More
Several years ago, I received a letter from my doctor’s office. My physician’s home had been broken into and her work laptop was stolen - her unencrypted laptop. Potentially containing personal information about her patients. Of course they made all of the obligatory conciliations, like credit monitoring and such. But there was no undoing the damage that was already done. Even years ago, I knew that she’d made a big mistake and been far too carefree with how she treated private patient information.
As a pharmacy, you have access to large amounts of personal, potentially sensitive, information about your patients. And you have a responsibility to protect it. And physical theft is probably the least of your worries as most data thefts today happen in the virtual world. So what do you need to do? Well, the list is pretty long, but here are a few things that can get you started.Read More
This past week, one of our employees who works from home lost power for about 6 hours. It wasn’t because of high winds or heavy snow. Instead, it was due to an oil spill in his neighborhood. Crazy random happenstance? Maybe, but it doesn’t change the fact that our disaster planning shouldn’t just melt away with the snow.Read More
Recently in the news it was reported that a man dressed as a Walmart employee walked up to a cashier, and told him he was needed in the office. The man then proceeded to continue helping the customer at the till, then emptied the cash drawer, and walked out.
Of course there are a dozen different reasons why this could happen at a store the size of a Walmart. But the rules of Thumper say that if I can’t say anything nice, well I should probably just keep my mouth shut.
But I can say there are a few things we should all keep in mind when it comes to securing our cash drawers...Read More