POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

Pharmacies: What to do with the last 3 weeks of the year

Posted by Karen Deckard on Thu, Dec 06, 2018 @ 07:00 AM

Yes, you read that title right. We're closing in on the last few weeks of 2018. Well 3 weeks and some change, but we'll round down to allow for at least a few days where we'll hopefully all be munching on cookies and celebrating the season.

And yes, I really do mean that there are a few extra things you can get done before the year end. But don't worry, they won't cut into time set aside for attending holiday parties or spending time with family.

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Tags: pharmacy pos, Pharmacy Profitability, OTC, customer loyalty, pharmacy technology, pharmacy point-of-sale

One Idea That May Drive Sales in your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 29, 2018 @ 07:00 AM

 

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Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

Reasons Pharmacies Should Participate in Small Business Saturday (And How to Make the Most of it!)

Posted by Karen Deckard on Thu, Nov 08, 2018 @ 07:00 AM

The calendar doesn't change. There are 12 months in a year, and 2 of those months are always spent in a flurry of holiday and year end activity. It doesn't seem to matter how much we think about preparing for it. No sooner has the Halloween sugar rush wears off, we're jolted again by the sudden flip of the calendar into November. Thanksgiving month. The month of family gatherings, too much food, and of course the holiday retail marathon that starts on Black Friday.

Outside of any deals you intend to nab on Black Friday, the day won't likely matter too much to you from a business perspective. In fact, it might even be a bit slower than normal for retail pharmacies open on November 23rd. Black Friday is a day for retail giants with huge marketing budgets and margins big enough that price slashing won't hurt their bottom line.

But black Friday isn't the be all, end all of holiday shopping. Instead, focus your efforts for kicking off the holiday shopping season on Small Business Saturday.

Originally launched in 2010 by American Express, Small Business Saturday is a nationwide event that gains support and momentum every year. If you aren't quite convinced that Small Business Saturday is for you, here are a few helpful facts about the holiday shopping season to help.

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Tags: pharmacy gift cards, pharmacy pos, Pharmacy Profitability, social media shopping, customer loyalty

4 Simple Time Saving Tricks For Your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 01, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

How do You Manage Patient Safety, Patient Outcomes and Customer Satisfaction in your Pharmacy?

Posted by Karen Deckard on Thu, Oct 25, 2018 @ 07:00 AM

A focus on patient outcomes, safety and overall customer satisfaction dominates the world of pharmacies. Big or small, retail or outpatient, these are key factors that concern every pharmacist we talk with here at RMS.

While all these factors are related, they require different approaches, and checking all the boxes for every transaction isn't always easy. No matter how knowledgeable and well trained your staff is, leaving it up to a human factor leaves for a margin for error.

So how do you deal with these concerns? How can you verify that every transaction gets safety checks, make sure that customers have everything they need, and that they are satisfied when they leave the store? The answer rests with your pharmacy point-of-sale system. It's the last point of contact you'll have with each customer before they walk out the door. Here's how you can make the most of it.

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Tags: Ortho Molecular Products, pharmacy pos, pharmacypos, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

Celebrating 20 Years of RMS - The Origin Story

Posted by Karen Deckard on Thu, Oct 18, 2018 @ 07:00 AM

In 1998, a small company emerged onto the scene of pharmacy technology providers. Rather than offering a new solution, this company oriented themselves on implementing pharmacy point-of-sale systems in general and training pharmacy owners and staff on a contract basis. The mission was to help pharmacies understand and use the tools available to them to run successful businesses - to teach them best practices so that they could become more profitable.

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Tags: pharmacy pos, pharmacypos, pharmacy technology, mobile pharmacy pos, pharmacy point-of-sale, pharmacy

Outpatient Hospital Pharmacies - Meet Bob!

Posted by Mike Gross on Thu, Oct 11, 2018 @ 07:00 AM

Bob just got promoted for increasing hospital revenue and improving patient outcomes.  Watch Bob's story and see how he not only got things turned around, but got promoted in the process!

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Tags: pharmacy pos, pharmacy security, EMV, Pharmacy Profitability, Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy

What the Right Data Can Do For Your Pharmacy [VIDEO]

Posted by Mike Gross on Thu, Oct 04, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, Pharmacy Profitability, Efficiency, OTC, frequent shopper, pharmacy technology, pharmacy

Pharmacy Owners - What's Your Time Worth?

Posted by Karen Deckard on Thu, Sep 27, 2018 @ 07:00 AM

About a month ago, I went to wake up my kids, and noticed that my little boys weren't quite so little anymore. Feet sprawled over their toddler sized mattresses in every possible direction. There was no more avoiding it. It was time to upgrade to twin size mattresses and they'd need a matching bed frame to go with them.

After shopping and research, my other half and I had the brilliant idea to make our own loft beds. After all, plans are readily available online and it can't be that hard right? A good solid weekend of work and we'd have our problem solved, and hopefully for less than purchasing something similar would cost.

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Tags: pharmacy pos, employees, pharmacypos, Efficiency, pharmacy point-of-sale, pharmacy

Understanding When the Risk is Worth it

Posted by Karen Deckard on Thu, Sep 20, 2018 @ 07:00 AM

When I was in elementary school, I got the chicken-pox. My mother was well prepared with all of the traditional remedies but had determined that the best way for all of us to say sane would be to keep me busy. So instead of yelling at me to stop scratching, she started teaching me how to sew, bribing me with special fabric to make a very pink tote bag to haul my ballet gear to and from class. Ballet didn't last for very long, but my love of sewing grew and eventually became a passion for all things DIY.

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Tags: pharmacy pos, Efficiency, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.