POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

How to Make Emergency Preparedness Plans for your Pharmacy

Posted by Karen Deckard on Thu, Feb 14, 2019 @ 07:00 AM

This past weekend, northwest Washington showed just how much the groundhog's 2019 prediction for an early spring mattered. As Friday afternoon rolled around, the snow started falling. And it kept falling, pretty much all weekend long and late into Monday afternoon.

In the days leading up to our little winter storm, everyone was preparing for the worst case scenario-fearing days without being able to leave the house, potential power outages and who knew what else. Grocery stores were packed and it wasn't long before many began to run out of basics like bread, milk and eggs.

At the same time as I was watching newscasts showing panicked people rushing around to prepare for the storm, I got to experience a sharp contrast at RMS as emergency plans were calmly reviewed and put into action. With customers in every state across the country, the show must go on no matter what is going in our little corner of the world. So we checked the generators, tested battery backups, and made sure that every main office employee could still work and help customers just like normal. The ease with which we achieved business as usual in a less than ideal scenario served as a great reminder for how far a little preparation can take you.

If you don't have an emergency plan in place for disasters (weather or otherwise) here are a few helpful hints for your pharmacy.

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Tags: pharmacy security, employees, pharmacypos, pharmacy point-of-sale, pharmacy

What Are The Best Point-of-Sale Reports to Use in your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Jan 24, 2019 @ 07:00 AM

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Tags: pharmacy pos, Pharmacy Profitability, pharmacy technology, pharmacy point-of-sale, pharmacy, Efficiency

Merry Christmas From All Of Us At Retail Management Solutions!

Posted by Mike Gross on Thu, Dec 20, 2018 @ 07:00 AM

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Tags: pharmacy pos, pharmacy technology, mobile pharmacy pos, pharmacy point-of-sale, pharmacy

One Idea That May Drive Sales in your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 29, 2018 @ 07:00 AM

 

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Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

Happy Thanksgiving from RMS

Posted by Karen Deckard on Thu, Nov 22, 2018 @ 06:00 AM

In 2012, the week before Thanksgiving, I posted my very first article for the RMS Blog. Little did I know at the time that this article would be the first of many, and that 6 years later, I'd be sitting down to pen best wishes for another Happy Thanksgiving holiday. And I couldn't be more grateful for the opportunity.

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Tags: pharmacy, pharmacy point-of-sale

A Brand New Integration from RMS and VoiceTech/OmniSys Fusion-Rx IVR

Posted by Karen Deckard on Thu, Nov 15, 2018 @ 07:00 AM

This time of year, it feels like we need reminders for everything. I've got to-do lists covering the entire surface of my refrigerator, holiday events at my kids school to attend, "Friends-givings" to go to, Thanksgiving dinner to plan and cook, and holiday shopping to finish. When I look at my calendar, I can't help but wonder what crazy person took it over and why they thought it would be funny to fill every available day with something to do. And then I remember that crazy person looks a lot like me!

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Tags: Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy, prescriptions

4 Simple Time Saving Tricks For Your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 01, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

How do You Manage Patient Safety, Patient Outcomes and Customer Satisfaction in your Pharmacy?

Posted by Karen Deckard on Thu, Oct 25, 2018 @ 07:00 AM

A focus on patient outcomes, safety and overall customer satisfaction dominates the world of pharmacies. Big or small, retail or outpatient, these are key factors that concern every pharmacist we talk with here at RMS.

While all these factors are related, they require different approaches, and checking all the boxes for every transaction isn't always easy. No matter how knowledgeable and well trained your staff is, leaving it up to a human factor leaves for a margin for error.

So how do you deal with these concerns? How can you verify that every transaction gets safety checks, make sure that customers have everything they need, and that they are satisfied when they leave the store? The answer rests with your pharmacy point-of-sale system. It's the last point of contact you'll have with each customer before they walk out the door. Here's how you can make the most of it.

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Tags: Ortho Molecular Products, pharmacy pos, pharmacypos, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

Celebrating 20 Years of RMS - The Origin Story

Posted by Karen Deckard on Thu, Oct 18, 2018 @ 07:00 AM

In 1998, a small company emerged onto the scene of pharmacy technology providers. Rather than offering a new solution, this company oriented themselves on implementing pharmacy point-of-sale systems in general and training pharmacy owners and staff on a contract basis. The mission was to help pharmacies understand and use the tools available to them to run successful businesses - to teach them best practices so that they could become more profitable.

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Tags: pharmacy pos, pharmacypos, pharmacy technology, mobile pharmacy pos, pharmacy point-of-sale, pharmacy

Outpatient Hospital Pharmacies - Meet Bob!

Posted by Mike Gross on Thu, Oct 11, 2018 @ 07:00 AM

Bob just got promoted for increasing hospital revenue and improving patient outcomes.  Watch Bob's story and see how he not only got things turned around, but got promoted in the process!

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Tags: pharmacy pos, pharmacy security, EMV, Pharmacy Profitability, Efficiency, pharmacypos, pharmacy technology, pharmacy point-of-sale, pharmacy

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.