About a month ago, I went to wake up my kids, and noticed that my little boys weren't quite so little anymore. Feet sprawled over their toddler sized mattresses in every possible direction. There was no more avoiding it. It was time to upgrade to twin size mattresses and they'd need a matching bed frame to go with them.
After shopping and research, my other half and I had the brilliant idea to make our own loft beds. After all, plans are readily available online and it can't be that hard right? A good solid weekend of work and we'd have our problem solved, and hopefully for less than purchasing something similar would cost.Read More
Labor Day is always the holiday that sneaks up on me. It's always here faster than I expect it to be, bringing with it the end of summer and the beginning of so many other things. (Like football season. Go Hawks!)
The seasonal shift that accompanies Labor Day results in everything from back to school shopping (and the sales to go along with it) to end of summer cookouts and final vacations. And there's likely a whole fall to-do list that's just waiting to be noticed.
Not to be outdone by yard work and winterizing the house, your pharmacy probably needs some attention as well. As we get ready for Labor Day and take the first steps into Fall, there are some considerations that will help you transition out of the summer months with ease.Read More
Have you ever looked over the edge of the cliff, took a small step back and then a GIANT leap off the cliff into the water?Not only is this one of my favorite summer pastimes, it is also exactly how I feel with this new adventure in life. I have left the quiet, slow paced eastern Washington, and jumped into this crazy, fast paced (filled with traffic!!) lifestyle here in western Washington and started a new career with RMS.Read More
A few weeks ago when I was shopping for Mothers Day cards, I ran across one that said something to the effect of "Dear mom, sorry for all the awful stuff I did when I was growing up. If it helps, you only knew about half of it." While this elicited a smile, I couldn't help but think that if my kids ever got me a card like that, I'd just spend the rest of my days worrying about all the things I didn't know.
It's no surprise that what we don't know actually can hurt us. The things we don't know can cause us to waste time, make uninformed decisions, and lead to costly mistakes. That's why when you purchase a new pharmacy point-of-sale system you take the time to get to know it. You watch demos, read all the literature, and participate in training sessions.
But over time, things change. New regulations come into play, the needs of your business shift, you experience staff turnover, and new features become available in your POS system. So that system that you, or someone on your team, once knew inside and out becomes an unknown entity, even perhaps a source of frustration. So what do you do about it? Do you have to start from scratch? Sometimes that might be the answer, but before you do, check out these 3 ways to increase your knowledge and understanding for a more profitable and productive pharmacy.Read More
Everything is done online these days: shopping, setting appointments, renting a movie, obtaining product support. You name it, there's probably an option that doesn't involve getting out of your favorite chair. We're in the age of convenience. The age of faster is better, or at least perceived to be.
Just because it's feasible to take a shortcut to do something doesn't always mean it's going to offer the best outcome. Clothes that you order online might not fit right or look like you expected them to. The dinner that you ordered from your favorite restaurant via Uber Eats doesn't quite taste the same as it does when it's fresh out of the kitchen. And let's face it, email conversations are convenient when it comes to obtaining support, but phone conversations are better. And sometimes you just can't beat an in person, face to face interaction.
At RMS we support customers all across the United States. And since we can't be everywhere at the same time, a majority of our product support is done over the phone and sometimes online via chat or email. But there's one area where we do pretty much insist on in-person service. When it comes to implementation and training for your point-of-sale system, having a pharmacy point-of-sale expert on-site at your pharmacy is a must in our opinion.
Of course, in today's world where convenience is king, this approach might seem a little old school. But even if it is, we know it's the absolute best way to go. We've learned that over 20 years, and here are a few reasons why.Read More