POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

One Idea That May Drive Sales in your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 29, 2018 @ 07:00 AM

 

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Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

4 Simple Time Saving Tricks For Your Pharmacy [VIDEO]

Posted by Cassandra Castillo on Thu, Nov 01, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, Efficiency, Pharmacy Profitability, customer service, pharmacy technology, pharmacy point-of-sale, pharmacy

What the Right Data Can Do For Your Pharmacy [VIDEO]

Posted by Mike Gross on Thu, Oct 04, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, Pharmacy Profitability, Efficiency, OTC, frequent shopper, pharmacy technology, pharmacy

Pharmacy Owners - What's Your Time Worth?

Posted by Karen Deckard on Thu, Sep 27, 2018 @ 07:00 AM

About a month ago, I went to wake up my kids, and noticed that my little boys weren't quite so little anymore. Feet sprawled over their toddler sized mattresses in every possible direction. There was no more avoiding it. It was time to upgrade to twin size mattresses and they'd need a matching bed frame to go with them.

After shopping and research, my other half and I had the brilliant idea to make our own loft beds. After all, plans are readily available online and it can't be that hard right? A good solid weekend of work and we'd have our problem solved, and hopefully for less than purchasing something similar would cost.

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Tags: pharmacy pos, employees, pharmacypos, Efficiency, pharmacy point-of-sale, pharmacy

3 Labor Day Reminders for Your Pharmacy

Posted by Karen Deckard on Thu, Aug 30, 2018 @ 07:00 AM

Labor Day is always the holiday that sneaks up on me. It's always here faster than I expect it to be, bringing with it the end of summer and the beginning of so many other things. (Like football season. Go Hawks!)

The seasonal shift that accompanies Labor Day results in everything from back to school shopping (and the sales to go along with it) to end of summer cookouts and final vacations. And there's likely a whole fall to-do list that's just waiting to be noticed.

Not to be outdone by yard work and winterizing the house, your pharmacy probably needs some attention as well. As we get ready for Labor Day and take the first steps into Fall, there are some considerations that will help you transition out of the summer months with ease.

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Tags: pharmacy pos, employees, pharmacy point-of-sale, pharmacy

Little Things That Add Up Big Time In Your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Aug 02, 2018 @ 07:00 AM

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Tags: pharmacy pos, pharmacy security, employees, Pharmacy Profitability, Efficiency, prescriptions

What it's Like to Start Working for RMS

Posted by Cassandra Castillo on Thu, Jul 12, 2018 @ 07:00 AM

Have you ever looked over the edge of the cliff, took a small step back and then a GIANT leap off the cliff into the water?Not only is this one of my favorite summer pastimes, it is also exactly how I feel with this new adventure in life. I have left the quiet, slow paced eastern Washington, and jumped into this crazy, fast paced (filled with traffic!!) lifestyle here in western Washington and started a new career with RMS.

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Tags: pharmacy pos, employees, Efficiency, customer service, pharmacy

3 Ways to Boost Sales in your Pharmacy (VIDEO)

Posted by Cassandra Castillo on Thu, Jun 28, 2018 @ 07:00 AM

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Tags: pharmacy pos, employees, OTC, prescriptions, pharmacy, pharmacy point-of-sale, customer loyalty, frequent shopper

What You Don't Know Can Hurt You

Posted by Karen Deckard on Thu, May 24, 2018 @ 07:00 AM

A few weeks ago when I was shopping for Mothers Day cards, I ran across one that said something to the effect of "Dear mom, sorry for all the awful stuff I did when I was growing up. If it helps, you only knew about half of it." While this elicited a smile, I couldn't help but think that if my kids ever got me a card like that, I'd just spend the rest of my days worrying about all the things I didn't know.

It's no surprise that what we don't know actually can hurt us. The things we don't know can cause us to waste time, make uninformed decisions, and lead to costly mistakes. That's why when you purchase a new pharmacy point-of-sale system you take the time to get to know it. You watch demos, read all the literature, and participate in training sessions.

But over time, things change. New regulations come into play, the needs of your business shift, you experience staff turnover, and new features become available in your POS system. So that system that you, or someone on your team, once knew inside and out becomes an unknown entity, even perhaps a source of frustration. So what do you do about it? Do you have to start from scratch? Sometimes that might be the answer, but before you do, check out these 3 ways to increase your knowledge and understanding for a more profitable and productive pharmacy.

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Tags: pharmacy pos, employees, Pharmacy Profitability, Efficiency, pharmacy technology

The Value of In-person Installation and Training

Posted by Karen Deckard on Thu, Mar 29, 2018 @ 07:00 AM

Everything is done online these days: shopping, setting appointments, renting a movie, obtaining product support. You name it, there's probably an option that doesn't involve getting out of your favorite chair.  We're in the age of convenience. The age of faster is better, or at least perceived to be.

Just because it's feasible to take a shortcut to do something doesn't always mean it's going to offer the best outcome. Clothes that you order online might not fit right or look like you expected them to.  The dinner that you ordered from your favorite restaurant via Uber Eats doesn't quite taste the same as it does when it's fresh out of the kitchen. And let's face it, email conversations are convenient when it comes to obtaining support, but phone conversations are better. And sometimes you just can't beat an in person, face to face interaction.

At RMS we support customers all across the United States. And since we can't be everywhere at the same time, a majority of our product support is done over the phone and sometimes online via chat or email. But there's one area where we do pretty much insist on in-person service. When it comes to implementation and training for your point-of-sale system, having a pharmacy point-of-sale expert on-site at your pharmacy is a must in our opinion. 

Of course, in today's world where convenience is king, this approach might seem a little old school. But even if it is, we know it's the absolute best way to go. We've learned that over 20 years, and here are a few reasons why. 

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Tags: pharmacy pos, employees, Efficiency, pharmacy point-of-sale, pharmacy

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.