The Retail Management Solutions Point-of-Sale Point-of-View

3 Signs Something Isn't Quite Right in Your Pharmacy, and How to Fix it

Posted by Karen Deckard on Thu, Mar 16, 2017 @ 07:00 AM

When you have a cold, there are a set of symptoms that go along with it. If your computer has a virus, you may notice a decrease in performance.  If your coffee maker suddenly started producing sludge instead of liquid, you'd likely come to the conclusion there was something wrong with it. Symptoms are our cue that something isn't right. 

In each of these cases, you would treat the symptoms accordingly to make things better. You'd take a cough suppressant to get through your day, have someone clean the virus off of your PC and install new anti-virus software.  And finally, after hitting the nearest coffee stand for a caffeine fix, either clean or replace your coffee maker.  

So why would you act any differently when it comes to your pharmacy business? Whether you're recognizing them or not, there are key indicators in your pharmacy that can tell you something isn't quite right.   

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Tags: mobile pharmacy pos, Efficiency, employees

How Are You Handling Controlled Substances in Your Pharmacy?

Posted by Karen Deckard on Mon, Feb 27, 2017 @ 09:03 AM

Rules, regulations and sales restrictions are nothing new to pharmacies. They are just a part of how you do business. Still, it's nice to find a way to make required processes easier on you and your staff. And even nicer to find a way that reduces the impact that compliance has on the experience customers have in your pharmacy. 

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Tags: pharmacy, pharmacy point-of-sale, Efficiency, employees

Have You Checked out the RMS POS Library Lately?

Posted by Karen Deckard on Mon, Feb 20, 2017 @ 09:28 AM

Reading every email in your in-box and getting through every article that comes across your desk is next to impossible. There are days when we just can't get through it all. And we always intend to get back to that post or e-book, but it just never seems to happen before the email with the link mysteriously disappears in a mad rush to purge our inboxes. 

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Tags: pharmacy, pharmacypos, employees

5 Reasons Why Small Pharmacies Benefit from Point-of-Sale

Posted by Mike Gross on Thu, Jan 26, 2017 @ 07:00 AM

Over the 10+ years I’ve worked at RMS, smaller pharmacies continually bring up the concern that they are too small to benefit from POS.  They feel that because their front end is limited, they have a small staff, or don’t do a huge script volume, point-of-sale is overkill.  This couldn’t be further from the truth, and let me explain why.

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Tags: pharmacy, pharmacy technology, prescriptions, OTC, Efficiency, employees, pharmacy pos

A Brand New E-book from RMS - The Best Pharmacy POS Blogs of 2016

Posted by Karen Deckard on Thu, Jan 05, 2017 @ 07:00 AM

The end of another year means that we have another year's worth of blog posts in the books - over 100 were written in 2016! Posting two articles a week, every week, for the last year, means we've built up a lot of great content on pharmacy management, pharmacy technology, business strategies, security, and much more.  

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Tags: pharmacy, pharmacy technology, employees, pharmacy security

What to do as the Holiday Season Comes to an End in your Pharmacy

Posted by Karen Deckard on Mon, Dec 26, 2016 @ 07:00 AM

Confession time.  This post comes to you from the past, as the 26th of December is a day I'll be spending at home, eating leftovers and taking some time to reset after a busy weekend.  For most pharmacies however, today will be back to business as usual.  For some it may be a little busier than normal but many will see a decrease in foot traffic as customers flock to the malls to return items and spend gift cards.   

So what do you do if today is a little less busy than normal?  Well it's the perfect time to do a quick recap of 2016 and take a look at 2017.  Time to break out the checklist and answer a few focused questions about your pharmacy business. 

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Tags: pharmacy, employees

A New Chapter For One Employee at RMS

Posted by Karen Deckard on Mon, Dec 19, 2016 @ 07:00 AM


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Tags: employees

How Technology Can Change The Dynamic in Your Pharmacy

Posted by Karen Deckard on Thu, Dec 15, 2016 @ 07:00 AM

Over the past several years, the idea of fostering company culture has become more and more common. Of course every business has a culture. The difference is that companies large and small are beginning to acknowledge its importance. Culture, or, if you prefer, the personal dynamics in your pharmacy, are an important part of the foundation of any business.  The key is to making your company mission statement more than just words on a piece of paper.   

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Tags: pharmacy, incentives, Efficiency, employees

Overcoming Common Fears About Mobile Pharmacy POS

Posted by Karen Deckard on Thu, Dec 08, 2016 @ 07:00 AM

During the holidays, it's common to spend some time deliberating over finding the right gifts for friends and family.  Sometimes it's easy.  Other times, you might find yourself worrying about practicality and usefulness.  This is especially true if you're looking at any sort of technology gift.  Will it actually get used or will it be too far out of the recipients comfort zone?   

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, mobile pharmacy pos, Efficiency, employees

Innovation Vs. The Familiar.  Which is Best For Your Pharmacy?

Posted by Karen Deckard on Thu, Dec 01, 2016 @ 07:00 AM

There are certain things that haven't changed significantly since their invention.  Their function is such that the original design is efficient and effective enough to withstand the test of time.  There's nothing wrong with relying on the tried and true.  Longevity is important. So is knowing that something will still be providing value for years to come.  But, as we noted a few weeks ago, it's also dangerous to get too comfortable and stop asking "why?". 

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Tags: pharmacy, pharmacy technology, mobile pharmacy pos, pharmacypos, Efficiency, employees

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 


Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.