POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

3 Things Your Pharmacy POS System Should Do

Posted by Karen Deckard on Thu, Feb 23, 2017 @ 07:00 AM

4 years ago, I bought a new car. It had all the bells and whistles and the all-important (at the time) moon roof. I was pretty happy with it. At least for a bit. Then, about three years ago, I discovered that infant car seats do not fit comfortably in the back seat of my sporty little compact car, and that my toddlers hate having the windows open when we drive. Guess what never gets used? 

When you're choosing a POS system for your pharmacy, the choice should be made based on the benefits, both present and future, that the system can offer. Although it's tempting to rely on what's the most convenient in the momentdoing so can lead to long term frustrations.  

It's likely that more than one pharmacy POS system can check most of the boxes on your list of requirements and probably provide a few more features that you weren't even thinking you needed.  Even so, as you go to make your final decision, you may find yourself wondering if you're on the right track. Will this POS system meet your needs, and more importantly, help you meet your goals?  Not a bad question to ask. 

Here are three things that your point-of-sale system should do for you. 

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, customer loyalty, Efficiency, Pharmacy Profitability, pharmacy pos, Ortho Molecular Products

Using Pharmacy Point-of-Sale to Find More Time

Posted by Karen Deckard on Thu, Feb 16, 2017 @ 07:00 AM

There's undoubtedly something we'd like more time for in our lives. More time with family. More time to go on vacations. Maybe just more time to work on the things we are actually passionate about at work. But short of time travel actually becoming a thing, there's no changing the amount of time we have in our day.  

You can't make more time, but you can create more opportunities to spend more time as you see fit.  In your pharmacy, there are a number of ways to accomplish this.  Here are 3 ways.  

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Tags: pharmacy, pharmacy technology, customer loyalty, Efficiency

Are Everyday Processes Keeping You From Being Passionate About Your Pharmacy Business?

Posted by Karen Deckard on Mon, Feb 13, 2017 @ 07:00 AM

In honor of the season of pink candy hearts and too much chocolate, I thought I'd take a few minutes to talk about something that's very important to any business. Passion. Not in the romantic, head over heels kind of way. But in the wake up every morning, excited to go to work, and do something you believe in, way. 

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Tags: pharmacy, pharmacy point-of-sale, Efficiency

Is Your Pharmacy Ready for 6 More Weeks of Winter?

Posted by Karen Deckard on Mon, Feb 06, 2017 @ 07:00 AM

Last Thursday, the groundhog saw his shadow and unwittingly forecasted a winter that will last 6 more weeks. Consequently, I spent the day feeling extra cold and longing for warmer weather to return to Western Washington just a bit more than usual (even though spring in Washington state is no guarantee of nice weather). Even so, I'm looking forward to longer days, hopefully fewer clouds and some fresh spring air.  

I'm also looking forward to the end of cold & flu season. Especially with toddlers at home, my family spends the winter months trying to stay dry, warm, and away from other runny noses as much as possible.   

In your pharmacy, it's a good time to make sure you are still well prepared to meet the needs of customers who don't escape one last bug before the season comes to a close. Here are 3 things you should do if you haven't already. 

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Tags: pharmacy, pharmacy technology, Efficiency, pharmacy pos

Pharmacy POS - Is It Important To Keep Spare Components?

Posted by Karen Deckard on Mon, Jan 30, 2017 @ 07:00 AM

At home, you probably have batteries, lightbulbs, extra rolls of paper towels and tissues.  Lots of things that it just makes sense to have spares of.  So when you run out of something, or a lightbulb breaks or burns out, you have replacements available.  It makes perfect sense.  You'll use it eventually, so why risk not having it when you need it?   

The same argument might go for certain supplies in your pharmacy, like receipt paper rolls, statement forms, or labels.   

But what about your pharmacy technology?

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, Efficiency

5 Reasons Why Small Pharmacies Benefit from Point-of-Sale

Posted by Mike Gross on Thu, Jan 26, 2017 @ 07:00 AM

Over the 10+ years I’ve worked at RMS, smaller pharmacies continually bring up the concern that they are too small to benefit from POS.  They feel that because their front end is limited, they have a small staff, or don’t do a huge script volume, point-of-sale is overkill.  This couldn’t be further from the truth, and let me explain why.

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Tags: pharmacy, pharmacy technology, prescriptions, OTC, Efficiency, employees, pharmacy pos

Why Flexibility in Your Pharmacy Technology is Severely Underrated

Posted by Karen Deckard on Mon, Jan 23, 2017 @ 07:00 AM

My microwave drives me crazy. Of course, it beeps as expected when it's finished its cooking cycle.  But then it beeps again, loudly and repetitively 30 seconds later, and then 30 seconds after that, and so on until I open the microwave door or press the cancel button.  

I get that some people might like this repetitive reminder feature.  I really do. "Hey, you forgot about something, come check it!"  I'm sure for some it's much appreciated.  But in my household, there's a good chance that I won't be able to open the microwave immediately because I've been derailed from my plans to make a quick cup of tea to dole out snacks to my toddlers or intervene in the latest toy dispute.  I simply can't get back to the microwave immediately. So I get to listen to a very loud "beep beep beeeeeep!" on repeat until my routine returns to normal.  

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Tags: pharmacy, pharmacy technology, Efficiency, pharmacy pos

How Technology Can Change The Dynamic in Your Pharmacy

Posted by Karen Deckard on Thu, Dec 15, 2016 @ 07:00 AM

Over the past several years, the idea of fostering company culture has become more and more common. Of course every business has a culture. The difference is that companies large and small are beginning to acknowledge its importance. Culture, or, if you prefer, the personal dynamics in your pharmacy, are an important part of the foundation of any business.  The key is to making your company mission statement more than just words on a piece of paper.   

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Tags: pharmacy, incentives, Efficiency, employees

Overcoming Common Fears About Mobile Pharmacy POS

Posted by Karen Deckard on Thu, Dec 08, 2016 @ 07:00 AM

During the holidays, it's common to spend some time deliberating over finding the right gifts for friends and family.  Sometimes it's easy.  Other times, you might find yourself worrying about practicality and usefulness.  This is especially true if you're looking at any sort of technology gift.  Will it actually get used or will it be too far out of the recipients comfort zone?   

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, mobile pharmacy pos, Efficiency, employees

Innovation Vs. The Familiar.  Which is Best For Your Pharmacy?

Posted by Karen Deckard on Thu, Dec 01, 2016 @ 07:00 AM

There are certain things that haven't changed significantly since their invention.  Their function is such that the original design is efficient and effective enough to withstand the test of time.  There's nothing wrong with relying on the tried and true.  Longevity is important. So is knowing that something will still be providing value for years to come.  But, as we noted a few weeks ago, it's also dangerous to get too comfortable and stop asking "why?". 

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Tags: pharmacy, pharmacy technology, mobile pharmacy pos, pharmacypos, Efficiency, employees

"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.