POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

What Comes After You Choose Your Pharmacy Point-of-Sale?

Posted by Karen Deckard on Thu, Mar 23, 2017 @ 07:00 AM

Ever get buyer's remorse? You purchased something that made sense to you in the moment, only to later have doubts or regrets? Of course, we all have. And usually, it's no big deal. A quick return erases our purchasing mistake and we move on. That regrettable sweater purchase can so easily become a thing of the past, right?

Now there's always the exception that proves the rule, and for pharmacies, the last thing you want to do is have to regret a technology purchase in your pharmacy. The investment in time alone means that you want to be sure to make the right decision. Last year we shared a 12 step infographic for evaluating and choosing a new pharmacy POS system. It's a great starting point when you  take the first step and make that big change. But the work doesn't stop there. Successful pharmacy owners are constantly evaluating new tools that they can add to their existing pharmacy technology infrastructure.  

At RMS, we have countless interfaces, integrations and software module options. So when you're ready to try new things in your pharmacy, there are many avenues available without having to start from the very beginning. Here's a quick overview of the opportunities RMS customers have to change how they do business, and in turn, grow their business. 

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Tags: mobile pharmacy pos, customer loyalty, Efficiency, Ortho Molecular Products

Secure Password Requirements Making you Crazy? Try This Alternative.

Posted by Karen Deckard on Mon, Mar 20, 2017 @ 11:00 AM

Strong passwords are  requirment for many applications, including your point-of-sale system. This is a good thing as it's important to restrict access to potentially senstive information. 

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Tags: pharmacy point-of-sale, Efficiency, pharmacy security

3 Signs Something Isn't Quite Right in Your Pharmacy, and How to Fix it

Posted by Karen Deckard on Thu, Mar 16, 2017 @ 07:00 AM

When you have a cold, there are a set of symptoms that go along with it. If your computer has a virus, you may notice a decrease in performance.  If your coffee maker suddenly started producing sludge instead of liquid, you'd likely come to the conclusion there was something wrong with it. Symptoms are our cue that something isn't right. 

In each of these cases, you would treat the symptoms accordingly to make things better. You'd take a cough suppressant to get through your day, have someone clean the virus off of your PC and install new anti-virus software.  And finally, after hitting the nearest coffee stand for a caffeine fix, either clean or replace your coffee maker.  

So why would you act any differently when it comes to your pharmacy business? Whether you're recognizing them or not, there are key indicators in your pharmacy that can tell you something isn't quite right.   

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Tags: mobile pharmacy pos, Efficiency, employees

(VIDEO) How Pharmacy POS Can Improve Patient Health and Profits!

Posted by Mike Gross on Mon, Mar 06, 2017 @ 07:00 AM

Here I am speaking at last week's PDS Conference in Orlando.  

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Tags: pharmacy, OTC, Efficiency, Pharmacy Profitability, Ortho Molecular Products

How Are You Handling Controlled Substances in Your Pharmacy?

Posted by Karen Deckard on Mon, Feb 27, 2017 @ 09:03 AM

Rules, regulations and sales restrictions are nothing new to pharmacies. They are just a part of how you do business. Still, it's nice to find a way to make required processes easier on you and your staff. And even nicer to find a way that reduces the impact that compliance has on the experience customers have in your pharmacy. 

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Tags: pharmacy, pharmacy point-of-sale, Efficiency, employees

3 Things Your Pharmacy POS System Should Do

Posted by Karen Deckard on Thu, Feb 23, 2017 @ 07:00 AM

4 years ago, I bought a new car. It had all the bells and whistles and the all-important (at the time) moon roof. I was pretty happy with it. At least for a bit. Then, about three years ago, I discovered that infant car seats do not fit comfortably in the back seat of my sporty little compact car, and that my toddlers hate having the windows open when we drive. Guess what never gets used? 

When you're choosing a POS system for your pharmacy, the choice should be made based on the benefits, both present and future, that the system can offer. Although it's tempting to rely on what's the most convenient in the momentdoing so can lead to long term frustrations.  

It's likely that more than one pharmacy POS system can check most of the boxes on your list of requirements and probably provide a few more features that you weren't even thinking you needed.  Even so, as you go to make your final decision, you may find yourself wondering if you're on the right track. Will this POS system meet your needs, and more importantly, help you meet your goals?  Not a bad question to ask. 

Here are three things that your point-of-sale system should do for you. 

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, customer loyalty, Efficiency, Pharmacy Profitability, pharmacy pos, Ortho Molecular Products

Using Pharmacy Point-of-Sale to Find More Time

Posted by Karen Deckard on Thu, Feb 16, 2017 @ 07:00 AM

There's undoubtedly something we'd like more time for in our lives. More time with family. More time to go on vacations. Maybe just more time to work on the things we are actually passionate about at work. But short of time travel actually becoming a thing, there's no changing the amount of time we have in our day.  

You can't make more time, but you can create more opportunities to spend more time as you see fit.  In your pharmacy, there are a number of ways to accomplish this.  Here are 3 ways.  

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Tags: pharmacy, pharmacy technology, customer loyalty, Efficiency

Are Everyday Processes Keeping You From Being Passionate About Your Pharmacy Business?

Posted by Karen Deckard on Mon, Feb 13, 2017 @ 07:00 AM

In honor of the season of pink candy hearts and too much chocolate, I thought I'd take a few minutes to talk about something that's very important to any business. Passion. Not in the romantic, head over heels kind of way. But in the wake up every morning, excited to go to work, and do something you believe in, way. 

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Tags: pharmacy, pharmacy point-of-sale, Efficiency

Is Your Pharmacy Ready for 6 More Weeks of Winter?

Posted by Karen Deckard on Mon, Feb 06, 2017 @ 07:00 AM

Last Thursday, the groundhog saw his shadow and unwittingly forecasted a winter that will last 6 more weeks. Consequently, I spent the day feeling extra cold and longing for warmer weather to return to Western Washington just a bit more than usual (even though spring in Washington state is no guarantee of nice weather). Even so, I'm looking forward to longer days, hopefully fewer clouds and some fresh spring air.  

I'm also looking forward to the end of cold & flu season. Especially with toddlers at home, my family spends the winter months trying to stay dry, warm, and away from other runny noses as much as possible.   

In your pharmacy, it's a good time to make sure you are still well prepared to meet the needs of customers who don't escape one last bug before the season comes to a close. Here are 3 things you should do if you haven't already. 

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Tags: pharmacy, pharmacy technology, Efficiency, pharmacy pos

Pharmacy POS - Is It Important To Keep Spare Components?

Posted by Karen Deckard on Mon, Jan 30, 2017 @ 07:00 AM

At home, you probably have batteries, lightbulbs, extra rolls of paper towels and tissues.  Lots of things that it just makes sense to have spares of.  So when you run out of something, or a lightbulb breaks or burns out, you have replacements available.  It makes perfect sense.  You'll use it eventually, so why risk not having it when you need it?   

The same argument might go for certain supplies in your pharmacy, like receipt paper rolls, statement forms, or labels.   

But what about your pharmacy technology?

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, Efficiency

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"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.