POS POV
The Retail Management Solutions Point-of-Sale Point-of-View

Mike Gross

Recent Posts

(VIDEO) How Pharmacy POS Can Improve Patient Health and Profits!

Posted by Mike Gross on Mon, Mar 06, 2017 @ 07:00 AM

Here I am speaking at last week's PDS Conference in Orlando.  

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Tags: pharmacy, OTC, Efficiency, Pharmacy Profitability, Ortho Molecular Products

5 Reasons Why Small Pharmacies Benefit from Point-of-Sale

Posted by Mike Gross on Thu, Jan 26, 2017 @ 07:00 AM

Over the 10+ years I’ve worked at RMS, smaller pharmacies continually bring up the concern that they are too small to benefit from POS.  They feel that because their front end is limited, they have a small staff, or don’t do a huge script volume, point-of-sale is overkill.  This couldn’t be further from the truth, and let me explain why.

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Tags: pharmacy, pharmacy technology, prescriptions, OTC, Efficiency, employees, pharmacy pos

Pharmacies: Things you Need to do Now Promote Small Business Saturday - Nov. 26

Posted by Mike Gross on Mon, Nov 14, 2016 @ 08:44 AM

In under 2 weeks, American Express is once again promoting Small Business Saturday.  Why is this important to you?  Last year, retailers saw 95 million shoppers on Small Business Saturday.  $14.3 Billion is spent on Small Business Saturday.  You're going to be open anyway, so why not promote it and get your piece of the action?

How? Spread the word in your community.  Run some specials.  Merchandise some impulse items at your point-of-sale counter.  Display holiday gift items on your end-cap displays.  

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Tags: pharmacy, pharmacy point-of-sale, frequent shopper, customer loyalty, OTC, Pharmacy Profitability, pharmacy pos

How to Promote Your Private Label OTCs in Your Pharmacy and Score Big Margins

Posted by Mike Gross on Thu, Nov 10, 2016 @ 07:00 AM

Since I'm out this week at a tradeshow, I didn't have time to work with Karen on this week's blog.  So, this week, I dug deep into our archives and found a gem that we published over 3 years ago that still rings true today.  We'll be back next week some some new content.  Until then, enjoy!

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Tags: pharmacy, OTC, Pharmacy Profitability, pharmacy pos

Improve Patient Outcomes and Increase Pharmacy Profitability at the Same Time

Posted by Mike Gross on Tue, Oct 25, 2016 @ 09:50 AM

At RMS, we strive to constantly find ways to improve our client's bottom-line.  As a matter of fact, it’s part of our mission statement.  To this end, I’m really excited to tell you about a new product that is launching this week, an interface actually, to a new software solution. 

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, pharmacypos, OTC, Pharmacy Profitability, pharmacy pos, Ortho Molecular Products

Who has the Best Pharmacy POS System and Best Customer Support?

Posted by Mike Gross on Mon, Feb 08, 2016 @ 07:00 AM

Like any company that wants to be successful, you strive to make your customers happy.  It can sometimes be a daunting task, and you can't please everyone, no matter how hard you try.  And like most companies, we even have a few customers that we wish we could just tell them to go kick rocks.  But even these customers we look at as "challenge accepted" and see if we can get them turned around.  

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Tags: pharmacy, pharmacy point-of-sale, pharmacy technology, customer service, pharmacypos, Pharmacy Profitability

Happy Holidays from your RMS Pharmacy Point-of-Sale Team!! (VIDEO)

Posted by Mike Gross on Thu, Dec 10, 2015 @ 07:00 AM

 

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Tags: pharmacy, pharmacy point-of-sale, pharmacypos, pharmacy pos

Happy Thanksgiving from all of us at RMS! (VIDEO)

Posted by Mike Gross on Thu, Nov 26, 2015 @ 08:00 AM

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Tags: pharmacy, pharmacy point-of-sale, pharmacy pos

Top 10 Reasons Why you Shouldn’t Buy a Pharmacy Point-of-Sale System (VIDEO)

Posted by Mike Gross on Thu, Oct 29, 2015 @ 05:39 PM

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Tags: pharmacy, pharmacy point-of-sale, customer service, pharmacypos, Efficiency, pharmacy pos

Happy Labor Day to Pharmacy Owners Everywhere!!

Posted by Mike Gross on Mon, Sep 07, 2015 @ 11:29 AM

Because of today's holiday to celebrate America's employees, I wanted to take the time to wish everyone a Happy Labor Day, and hope you are doing something you enjoy today, whether that's spending time with family, playing some golf, laying on the beach, or spending the day relaxing with a good book.  

Speaking of reading...

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Tags: pharmacy, customer loyalty, Efficiency, Pharmacy Profitability

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Ortho Molecular Products' and RMS Integration Replete Program
Outpatient Pharmacy White Paper - 5 Must Have Features

"RMS' [pharmacy POS system] has increased our efficiency, which means less customer confusion and more time for other things. RMS employees are excellent, responsive, and quick – which makes us very satisfied. RMS has improved both our customer service and our business, every year.." – Jim Smith, Owner & Pharmacist, The Medicine Shoppe, Shelton, WA 

 

Retail Management Solutions is the industry leader in pharmacy point of sale technology for retail and outpatient pharmacies. having installed more pharmacy POS systems in the independent and outpatient pharmacies than any other company, RMS has become the industry standard. Whether you operate a single register pharmacy, 15 register superstore, or have multiple locations, we have a fit for you. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. RMS is proud to be the only pharmacy POS provider in the nation that focuses strictly on the pharmacy market.