Employment

Come work with us! We are always looking for talented and friendly individuals to join our team. We offer benefits, a great work environment and flexible hours. Check our current openings below. If you’re interested, learn how to apply below.

 

Current Openings

 

Technical Support/Application Trainer (Olympia/Lacey)

Qualified candidates should have previous technical support and/or desktop support experience. A good understanding of PC hardware, Windows operating systems and basic networking is a must for this position. A strong technical aptitude and a desire to work in the technical industry is also a must. A willingness and capability for frequent travel is required. This is a full-time position with benefits. The schedule is primarily Monday - Friday but will occasionally require an afterhours, weekend call shift or weekend travel. Onsite customer visits will be required a minimum one week a month, with in-office technical support the remainder of the time. 

 

Primary responsibilities include: 

  • Completing and maintaining PCI SSC QIR Training certification
  • Onsite system installation and customer training
  • Remote technical/desktop support

 

Job Requirements/Qualifications: 

  • Excellent written and verbal communication skills 
  • Proven customer service background 
  • Excellent troubleshooting and problem solving skills 
  • Strong working knowledge of computers, internet devices and Microsoft software products 
  • The ability to work in a fast paced retail environment, under predefined time constraints 
  • High school diploma or equivalent required, Associate’s or Bachelor’s degree preferred

 

How to Apply

Please send a brief cover letter and resume to hr@rm-solutions.com

 

RMS offers:

 

  • Competitive Compensation
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • 401k Retirement Plan
  • 6 Weeks Paid Vacation beginning year 4
  • 1 Week Paid Time Off for charitable volunteer work

     

     

Equal Opportunity Employer

 

RMS is an equal opportunity employer. Applicants are considered for all positions without regard to race color, religion, sex, sexual orientation, ancestry or national origin, age, or veteran status. In addition, RMS does not discriminate on the basis of physical or mental disability where the essential functions of the job, as reasonably accommodated, do not require such distinction.

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RMS Pharmacy POS Library
"The support team at RMS is made up of incredibly bright individuals with great people skills. Unequivocally, the RMS service personnel listen, resolve issues, and best of all - they can talk to any one of our employees. With an RMS system, you will immediately have the tools with which to make smarter, informed business decisions." – John Bruce, Cal-Med Pharmacy, Mission Viejo, CA